Sr. Operations Specialist, In Business Controls (Operating Office)

  • Competitive
  • New York, NY, États-Unis New York NY US
  • CDI, Plein-temps
  • S&P Global
  • 15 juil. 18 2018-07-15

Sr. Operations Specialist, In Business Controls (Operating Office)

JobDescription :
The Location: New York, New York

The Role: As a Sr. Operations Specialist, you will support the In-business Control (Operating Office) team within the Chief Operating Office function. This includes the following responsibilities:

  • Responsible for the coordination and timely delivery of ongoing internal control processes that support the identification and remediation of key risks, including managing access to Ratings applications, Error records and compliance with the Error correction process and governance of models or templates that are integral to the analytical process.
  • Participates in projects related to controls, quality and process improvement by providing subject matter expertise, analysis, testing and training.
  • Proactively identify internal control gaps and process improvements and design/implement operational or technical solutions with a focus on risk mitigation and automation.
  • Support the assessment of internal controls within the Chief Operating Office
  • Respond accurately and on a timely basis to requests for information related to issues, findings and regulatory requests.
  • Track quantitative and qualitative metrics to measure process or content quality. Provides fact-based interpretation and analysis of findings and knowledge based recommendations to senior management.
  • Effectively partner with colleagues across the Ratings organization including: Analytical, Data, IT, Operations and Control functions.

Your Impact: Assist S&P Global Ratings to move from reactive and localized remediation to more strategic, proactive and global operations; to make strong controls a business advantage by enhancing S&P's compliance behaviour; and to minimize operational risk while streamlining processes.

Your Career Opportunity: This role involves very high engagement level work, with ongoing interactions with stakeholders across levels within the business. You will enjoy an extremely varied and deadline-driven experience that is best suited for those seeking a challenging and rewarding role.

The Team and Business: The In-business Control (Operating Office) team is a relatively new team within the Chief Operating Office with scope to expand. This team plays a crucial role in protecting and enhancing Standard & Poor's franchise.

Minimum Requirements:
  • 4 - 7 years of experience in a similar or equivalent role with understanding of the ratings process, including knowledge of standard operating procedures and policies, a distinct advantage
  • Bachelor's degree or equivalent qualification; advanced degree preferred
  • Critical thinking and problem solving skills
  • Ability to operate in a complex, fast paced, matrix environment; including ability to multi-task and effectively manage time
  • Ability to communicate effectively to varied audiences (i.e. business vs technical vs control functions) and to write clearly in internal documents, presentations and e-mails
  • Ability to assess the effectiveness of a process control and identify improvements
  • Ability to document and analyze business processes, with Visio skills a bonus
  • Competent project management capabilities
  • Strong attention to detail

S&P Global Ratings

S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit

S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

The EEO is the Law Poster describes discrimination protections under federal law.