Team Leader Data Entry & Payment Handling

  • Competitive
  • Bruxelles, Bruxelles-Capitale, Belgique
  • CDI, Plein-temps
  • ING
  • 18 nov. 17 2017-11-18

Team Leader Data Entry & Payment Handling

Fulltime, Brussels

Your role & work environment

ING Commercial Finance Belux is an asset based finance department within ING Belgium's Wholesale banking department and is a full subsidiary of ING Lease Belgium.
ING ComFin offers factoring services to Midcorp and Corporate clients of ING Belgium, realized an impressive growth over the last years and has an ambitious growth target for the upcoming years.
To manage this future growth you could become part of and lead our young and dynamic teams.
For our back office we are looking for a Team Leader Data Entry & Payment handling. A team of approx. 10 data entry and payment handling experts.

Your key responsibilities
People management

  • You lead the employees to meet the organization's expectations for productivity and quality translated in KPI's
  • You are the mentor of new employees
  • You are responsible for the employees' performance feedback and evaluations
  • You delegate the daily priorities via daily whiteboard sessions
  • You report to the Operations Manager (reporting, dashboard,...)

    Data Quality/Payment handling
  • As team leader you are responsible for the planning and the timely creation of new client's debtor portfolio's
  • You monitor the timely and correct allocation and updates of reference limits and credit insurance (internal and external) policies and limits
  • You monitor the correct handling of the incoming payment flows (wire transfers, handling of drafts and checks,...)
  • You represent the department internally (onboarding meetings, cross department meetings,...) and externally (insurers, clients,...)

Process improvement
  • Operational excellence: You analyse the processes on a critical way and suggest new work methods or quick wins to enhance process efficiency
  • You update the department's work place instructions (WPI's)

    We look for
    A colleague with a talent for taking it on and making ithappen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
    As a Team Leader Data Entry & Payment handling you will also need:
  • A bachelor
  • People management experience
  • Data Management & payment handling experience
  • A perfect knowledge of Dutch and French and a good knowledge of English
  • Advanced knowledge of Excel and good knowledge of other Office applications
  • Flexibility
  • Analyse skills

    We offer you
    A clear purpose, a unique offer and a range of flexible compensation and other benefits:
  • Personal growth & challenging work with endless opportunities to realise your ambitions
  • An informal, dynamic environment with innovative colleagues supporting your endeavours
  • A progressive and agile way of working, where new ideas are valued ahead of convention
Furthermore, within the [department name] department, you can count on a range of opportunities to invest in your personal and professional growth with:
  • Personal coaching
  • Form part of strategic projects
  • A steep learning curve

We redefine banking. What about you?
There has never been a more interesting time to work at ING. We're on a journey that's centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We're proud of that!