Business Analyst, Senior Associate
Job Description - Collaborate with appropriate teams globally to ensure consistent service delivery client solutions and client satisfaction
- Manage day-to-day execution of assigned projects from BOAT pipeline;
- Create & execute project plan, revise as appropriate to meet changing needs & requirements;
- Create and manage project documentation and checklists;
- Ensure the projects logs are kept up to date;
- Resolve and escalate project and operational issues in a timely fashion;
- Effectively communicate progress and escalations to superiors & Operations;
- Ensure that analysis of the existing model is completed on time and all gaps have been identified;
- Continue ongoing support for the OPS Teams for any assign project;
- Interpret project needs and work to meet those needs, offering assistance and advice on standard practical issues; may call on others for help in situations outside own area of knowledge
- Identify, develop and deploy process improvements leading to service level improvements and/or unit cost & operational risk reduction
- Understand, follow and demonstrate compliance with all relevant internal policies and procedures, as well as provide input to further development of best practices
- Identify opportunity for product automation based on project timeline, service requirements etc.
- Collaborate with Global Business leads identifying resources required to support & deliver transition/change management projects
Level of Education/ Qualifications: Bachelor's Degree or equivalent required
Skills and Experience: - Proven track record of related related/industry experience in financial services or consulting (expertise specifically Fund Accounting and Back office operations is a plus)
- 1-3 years of experience of project management skills preferred
- Numeracy/Financial Analysis
- Strong interpersonal and organization skills
- Knowledge of State Street systems/processes preferred but not required
- Prior experience in developing executive communication preferred but not required
- Proficiency in PowerPoint and word
- Strong analytical skills required (proficiency in excel)
Required Competencies: - Leadership/Accountability
- Deadline and detail oriented
- Ability to work with minimal supervision
- Very strong interpersonal influencing collaboration and project management skills (technology and/or business projects)
- Excellent communication and writing skills required
- Proficiency in Microsoft PowerPoint, Project, Visio, Excel and Word required
