Client Services and Transaction Management Associate

  • Competitive
  • Paris, Île-de-France, France Paris Île-de-France FR
  • CDI, Plein-temps
  • Global Loan Agency Services
  • 20 juil. 18 2018-07-20

Global Loan Agency Services Limited, an independent provider of finance administration services is currently looking for a seasoned mid-level operations candidate with a minimum of 8-10+ years of similar experience.

About us

Global Loan Agency Services Limited was established in 2011 as an independent provider of finance administration services. Global Loan Agency Services Limited is a privately owned business, founded by Mia Drennan and Brian Carne. The company was originally created to provide the market a willing participant in complex loan restructuring transactions where many large institutions are reluctant to take swift and cooperative action. We offer a wide range of administration services developed specifically for the debt market. We are an employee led organisation, with each employee directly participating in the success of the company.

Position Summary

This is an exciting new hybrid role at the operational level covering both the Client Services and TMG Middle Office space. This position will be based in our new continental office in Paris and will liaise with and work in conjunction with these respective teams headquartered in London. This role reports into the Country Manager for our Paris Office and works in conjunction on a daily basis with TMG Legal (our in-house legal team) in London and Paris.

TMG Middle Office provides the link between TMG Legal and Client Services teams.

The Client Services Team is responsible for handling and processing all operational aspects of GLAS client transactions within specific deadlines, such as the processing of all payments in a timely manner and the calculation of interest (cash and/or PIK).

The tasks within this role in Paris will range from onboarding of new clients, documentation and security review and storage, account setup and maintenance and all ongoing responsibilities as required by the transaction. The incumbent will be the primary point of contact for the lenders and borrowers and determine the key point of escalation for all queries.

Essential Duties and Responsibilities

  • The opening of Accounts in the relevant currency.
  • Establishing and setting up a Debtdomain account and a deal calendar.
  • Covenant monitoring and posting of required documentation on Debtdomain.
  • Completion of the Deal Parameters Sheet.
  • Liaising with senior contacts within Borrowers, Lenders and other counterparties on operational aspects of a transaction. Coordinate closing with the lenders advisers, gather closing CP’s and obtain Lender sign-off where required.
  • Responding to client queries where appropriate in a timely manner. Primary responsibility for dealing with waivers/amendments to existing facility documentation.
  • Assisting Compliance with KYC formalities for both Lenders and Borrowers.
  • Raising the initial invoice for a new deal at the appropriate time and submit to TMG Legal for checking and senior management for sign-off.
  • Initiating client bills on an ongoing basis.
  • Arranging and administration of Lender Votes.
  • Action any corporate actions and liaising with Clearstream (ICSD’s) and the Depository Trust Company (DTC) if required.
  • Arranging or attending client meetings. Maintaining and building client relationships.
  • Assisting and providing guidance on operational matters to Client Services in London and managing them to ensure activities are performed within deadlines.
  • Managing drawdowns, rollovers, rate fixes, pre-payments, redemptions and maturities. Managing funds flow between Borrowers and Lenders. Calculating, reviewing and authorising payments when in excess of EUR 1m. Review closing funds flow to ensure Lenders and Borrower can both adhere to the timetable.
  • Inputting relevant data into internal systems including Solvas. Receiving and checking SSI’s (payment instructions), initiating the call back process where necessary. Liaising with Client Services London in that respect.
  • Generating and sending notices to Borrowers and Lenders within specific timeframes.
  • Overseeing and providing final authorisation of payments via the appropriate banking platform, and arranging foreign exchange transaction where appropriate.
  • Reconciling accounts.
  • Handling of transfer ensuring requests comply with the transaction documentation and the collection of transfer fees.
  • Dealing with Audit requests.
  • Highlighting areas requiring improvement in processes and procedures and implanting change.
  • Establishing a high standard within the team, particularly with regards to data input, as well as professional communication to all counterparties. Maintaining a high level of vigilance with regards to risks, and ensuring they are mitigated where possible and appropriately escalated to senior GLAS staff at the earliest opportunity where warranted. Act as first level escalation point for external/internal issues.

Personal Skills:

  • Fluency in French and English (verbal and written)
  • Self-starter
  • Proactive
  • Reliable
  • Positive, ‘can do’ attitude
  • Responsiveness – quick thinking
  • Adaptable and flexible
  • Attention to detail
  • Creative 
  • Solutions focussed
  • Organised and possesses the ability to work under pressure
  • Strong interpersonal skills
  • Client centric

If you are interested in this opportunity and fill the requirements, please apply here submitting a copy of your CV. 

Deadline for applications is 2 August 2018.