Assistant Officer, ORSO Operations - Retail Banking and Wealth Management

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • CDI, Plein-temps
  • HSBC
  • 15 juil. 18 2018-07-15

Assistant Officer, ORSO Operations - Retail Banking and Wealth Management

Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Assistant Officer, ORSO Operations.

Principal responsibilities

  • To assist in preparation of regulatory reporting as required under the respective legislations
  • To report regulatory returns to Schemes Authority according to the regulatory timeline and perform reasonable check and health check
  • To prefer health check for regulatory amendment, service, efficiency or business production improvements
  • To handle daily incoming enquiries from the Schemes Authority, Labour Department and other external authorities as well as members
  • To prepare written reply and related documents.
  • To communicate with relevant teams for necessary amendment of the customers records to reflect the accurate and latest information in system
  • To comply with the group's service standard and regulatory timeline

  • Good writing skill in both English and Chinese
  • Experience in banking, credit or debit card merchant acquiring business is an advantage.
  • Articulate, is a good team player with excellent interpersonal, presentation and influencing skills.
  • Experience in project management with good time management
  • Strong business acumen and analytical mindset with good problem solving and decision making.
  • An ability to work independently and under pressure in a dynamic and challenging work environment.
  • Proficiency in using Excel, Word and Access, PowerPoint
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.