Associate, Business Analyst & Application Support (Prime Brokerage, Equity, Derivatives & Synthetics)

  • Competitive
  • Hong Kong
  • CDI, Plein-temps
  • Societe Generale
  • 17 oct. 17 2017-10-17

Associate, Business Analyst & Application Support (Prime Brokerage, Equity, Derivatives & Synthetics)


SG CIB is the Corporate and Investment Banking arm of the Société Générale Group. Present in over 50 countries across Europe, the Americas and Asia. SG CIB provides corporate, financial institutions, investors and public sector clients with value-added integrated financial solutions.

Main Responsibilities:

  • Manage internal users' (operation, sales) requests flows by gathering the information from the different communication channels (trading floor live interaction; mailboxes; phone; others. Be an escalation point of contact in term of production incident, leads investigations and troubleshoot to resolve problems relying on existing L1 / 2 support team
  • Establish and nurture key link between Front and Middle Office departments (MARK / PRM & OPER) and ITEC teams globally
  • Extend knowledge on Primes Services (MARK / PRM) business chains to support Prime brokerage, Cash PB, Synthetic PB, FX PB, Listed and OTC Clearing, chains. Interact, train and leverage on the regional application support teams
  • Formalize Business Development and problems and escalates to the next level of support, i.e external vendor or development team when need be
  • Engage and improve the Follow-the-Sun model and leverage on our global setup working closely with our London, New York and Bangalore offices
  • Contribute to standardize the IT Prime Service Post trade perimeter, through knowledge sharing, documentation (passport, business chain processes, workflow, diagram) on different business chains (clearing, client reporting)
  • Estimates the risks and opportunities in our day to day job, and take initiatives to reduce the risks and improve our efficiency. Provides support to others peers when necessary and train the new joiners on the perimeter
  • Contribute to the Agile / Feature team methodology, relying on Product backlog deliveries based on Product Owner priorities


Particular Skills and Experience Required:

  • Strong knowledge on Futures and Options Operations experience preferred
  • Good product knowledge of Equity & Derivatives Asian markets
  • Good technical background (ie Developer, Business analyst or technical support analyst)
  • Prime Services IT solutions knowledge is desirable

Profile of Candidate
  • Ability to work within team with diverse cultural backgrounds
  • Capability to work effectively and efficiently under pressure
  • Strong analytical and numerical skills. Detail oriented
  • Good planning & organizational skills
  • Ability to prioritize on own objectives
  • Enthusiastic and self motivated
  • Good communication skills (fluent English)
  • Capable of working under pressure and stress in a fast-paced environment