Digital Banking Manager (Website Team)
Responsibilities: - Formulate website strategy to achieve the business targets and improve customer experience
- Understand the market situation and availability of new technology, conduct market analysis and propose enhancement recommendations for management's decision
- Drive the development of projects, develop detailed project development plan, track and monitor project progress, ensure effective implementation and perform post-implementation review after launch
- Work closely with segment and product managers to prepare user requirements with the best market practice and excellent customer experience
- Daily website management and user training, monitor website performance and reporting
Requirements: - Degree or above in Business Administration, e-Commerce or IT related disciplines
- At least 3 years relevant experience in e-finance related project development in banking, financial services or internet business, client servicing experience preferred but not mandatory
- Be highly aware of market trend, new technologies, new FinTech products and business models
- Able to work independently, organized, creative and attentive to details
- Be a good team player and self-motivated with strong analytical mindset plus able to manage multiple projects
- Be innovative with proficient organizing & execution abilities
- Excellent communication and interpersonal skills with good command of English and Chinese in both spoken and written; including Putonghua
