Trading Application Support - Top-tier Hedge Fund

  • Excellent
  • Hong Kong Hong Kong Hong Kong HK
  • CDI, Plein-temps
  • Aptitude Asia
  • 19 mars 18 2018-03-19

A well-established hedge fund is looking for Application Support to join its their team in Hong Kong.


• Monitoring the platform and taking proactive action to provide a very high level of support service 
• Being the primary contact for front-office covering traders in handling queries of both a technical and a strategy-specific nature 
• Provide support/trouble shooting on Real-time monitoring and Transaction Cost Analysis systems 
• Managing and tracking of daily production problems ensuring timely resolution and effective communication to clients 
• Liaise with developers, team members in other regions and senior management regarding product developments and issue escalation/tracking 


• High level of education in a numerate discipline 
• Very strong communication skills with fluency in English 
• Excellent prioritisation, analytical and problem-solving skills 
• Good client management and interpersonal skills 
• Highly self-motivated with a collaborative approach