Transfer Agency Specialist

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • CDI, Plein-temps
  • The Bank of New York Mellon
  • 05 mars 18 2018-03-05

Need a Japanese speaker who can work independently with minimum supervision. University Graduate (Fresh Graduate is welcomed to apply)


  • Acting as the Investor contact to deal with Investor related services in accordance with AIS Global Policy and Procedure.
  • Handle investor queries including emails and phone queries
  • Understand the process for subscriptions, redemptions, share transfers, dividend payments and capital calls.
  • Perform the final check for the month end deliverables
  • Assist in writing new procedures with communication to all relevant staff
  • Familiar with relevant anti-money laundering and regulatory requirements
  • Have a basic understanding of TA workflow  
  • Be familiar with Alternative fund documents in order to review and ensure the requirements set in these documents are align with The Bank of New York Mellon and client standard procedures and controls are being adhered to on a daily basis.


  • Japanese Speaker (Japanese Language Proficiency Test with Level N1 preferred but not a must)
  • 1-2years’ work experience in the alternative funds industry
  • Experience of resolving investors’ queries
  • Knowledge in the preparation of the regular admin reports
  • Excellent client service and the ability to empathize with client demands
  • Demonstrated ability to plan and implement workflow requirements of a team
  • High level of accuracy and attention to detail
  • Proactive, focused attitude towards work and an ability to consistently meet deadlines
  • Good organizational, inter-personal and communication skills
  • Could work independently with minimum supervision
  • University Graduate (Fresh Graduate is welcomed to apply)