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Banque Pictet & Cie (Europe) AG, succursale de Luxembourg
Mise en ligne il y a 19 heures CDI Competitive
Your team

The Pictet Group is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people.

Pictet Asset Services provides custody, fund services and trading solutions for external asset managers, fund managers and institutional clients. We manage every aspect of the asset servicing value chain and our range of bespoke solutions include value-adding analytics, trading strategy support and digital front-end interfaces designed to provide an unrivalled customer experience.

Join the External Asset Manager ('EAM') Team of Pictet Asset Services ('PAS') in Luxembourg from which you will be supporting the global EAM business. PAS provides custody, fund services and trading solutions for external asset managers, fund managers and institutional clients. We manage every aspect of the asset servicing value chain and our range of bespoke solutions include value-adding analytics, trading strategy support and digital front-end interfaces designed to provide an unrivalled customer experience.

In this role, you will work with a highly motivated team that gather long experience of the EAM business and developed long-term relationship with our clients. You will be in charge, with the Relationship Manager, of the relationships to manage and grow a book of EAM Partners.

The Client Relationship Officer (CRO) aligns with the strategic objectives of the business line and works hand in hand with group functions and technical specialists to present a truly best in class client experience.
Your main responsibilities lie in managing the client portfolio, to oversee the daily risk, compliance and commercial activities related to the client portfolio during the account lifecycle.

Your role
  • Providing an operational nursing service to IMs, working in partnership with the various Pictet Asset Services and Pictet Group centers of expertise.
  • Coordinating, documenting (KYT) and entering client payments.
  • Monitoring account closures.
  • Receiving securities and updating historical performance.
  • Setting up the requested bank and tax reports.
  • Initiating and monitoring the flow of credit, guarantees and limits for private equity and derivative investments.
  • Carrying out various administrative tasks (e.g. updating databases).
  • Provide daily, high quality operational support to clients, such as payments, cash sweeping.
  • Set up access to Pictet's online banking solution Pictet Connect" with end-user accounts validated.
  • Work closely with all the Group's operational teams and functional divisions.
  • Ensure that operational documents (operating memorandum, internal procedures and internal checklists) are in place and applied.
  • Helping to resolve potential operational issues by assuming responsibility for the quality of responses provided to IAMs.
Your profile
  • At least 2-3 years of work experience in banking in a client-facing role or in another relevant sector.
  • Sound knowledge of the legal and regulatory landscape as well as financial products.
  • Fluent English and French mandatory, any other languages is a strong asset.
  • A service-oriented approach coupled with an ability to manage sensitive situations that may require both a sense of diplomacy and technical expertise.
  • The ability to use a problem solving approach, the independence and be able to take decisions to ensure that issues are resolved promptly by taking full ownership of the tasks.
  • Excellent teammate who can demonstrate a self-initiative, flexibility and enthusiasm in the day-to-day work.
  • Strong communication skills and the ability to build a network both within the bank as well as with our partners and clients to provide high service quality level.
Note

We will not accept any CVs from agencies.

In accordance with the provisions of the Luxembourg law of 23 July 2016 amending the law of 29 March 2013, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and, more particularly, the tasks described in the job description.

Flexible and modern ways of working

As a responsible and supportive employer, we promote the well-being of our employees through a set of flexible working arrangements, ranging from a work-from-home policy for eligible functions to opportunities for annualised part-time leave and extended parental leave.

Diversity & Inclusion

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.

Référence  119410
À PROPOS DE CETTE ENTREPRISE
Luxembourg
Banque privée
The Pictet Group is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Gr...
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