Advisory Key is a Consulting & Recruiting Company specialized in Project Management, Business Analysis, and Operations in the investment fund industry & wealth management. This year, we conducted more than 100 assignments successfully. Advisory Key knows a sharp growth since its creation in 2010. We are constantly growing and we now are working with the major banks in Luxembourg and Paris.
Together with our team composed of more than 150 high-caliber professionals, we develop a culture of excellence and deliver cost-effective advice. 🚀
Dynamic AML-KYC Transfer Agency Registration Officer M/F 🌟
Fund Services provides services including fund accounting, fund administration, investment operations, and transfer agency to mutual and pension funds. EMEA Transfer Agency is a department with the EMEA Fund Services Operations team that houses operational oversight & client-facing professionals that support our day-to-day service delivery to clients.
Role Description:
The Transfer Agency Registration team is responsible for the maintenance of the shareholder register for the Funds serviced.
Leveraging a global operating model whereby back office processing is performed from other bank locations, the principal objective of the role is to ensure effective governance of those sites while having direct responsibility for the execution of all external communications (phone and email) covering client and investor query management as an in-country task. 🤝
Duties and Responsibilities:
The candidate will be required to be able to oversight TA activity within one or more of the area’s functional groupings as directed (e.g., Shareholder Services, Registration, Sanctions & PEP Screening, AML). Within this, they will be expected to:
Ensure adherence to relevant policies. ✅
Ensure processing offshore or onshore, as appropriate, is within agreed SLA norms. 📊
Ensure effective monitoring and reporting of outstanding items/backlog. 📈
Liaise with internal/external clients as well as investors to ensure all receive the highest quality of service by executing requests/instructions/queries accurately within the given Service Level Agreements and while adhering to company standards. 🌐
Escalate immediately incidents, apply corrective actions, and follow up preventative actions. ⚙️
Liaise with internal service providers. 👥
Proactively contribute to the improvement of BAU and oversight processes. 🔄
Ensure self-development. 📚
Check work performed by colleagues as per authority level. ✔️
Ensure production of reports and quality in deliveries. 📊
Qualifications:
Good knowledge and experience of Transfer Agency processing with at least three years of experience. 🌐
Good knowledge of KYC/AML documentation requirements for on-boarding and ongoing reviews. 📋
Fluency in English, written and spoken; any other language would be considered as a plus. 🌍
Team player with people and performance management skills. 🤝
Strong analytical skills, investigation skills, and attention to detail. 🔍
Ability to adhere to deadlines while focusing on results and accuracy in a fast-paced environment. 🚀
Be adaptable, flexible, and able to manage stressful situations. 😌
Excellent organization skills and ability to prioritize work. 📆
If you want to learn, grow, influence, or lead, apply to this challenging job offer! Please liaise with Advisory Key (Luxembourg) by phone: +352 26 45 99 85 or by email job@advisorykey.com
We guarantee you an answer within 15 days, and above all the confidentiality of your application thanks to a meticulous application of the GDPR rules. Stay connected by following our "Advisory Key" page on LinkedIn. 📲