The EIB, the European Union's bank, is seeking to recruit for its Operations Directorate – Operations Support Department – Information Systems and Applications Division at its headquarters in Luxembourg, a Head of Lending Applications and Support Unit. This is a full-time position at grade 5/6.
Panel interviews are anticipated for mid-end of December 2021.
The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.
You will lead the strategic development of existing IT user applications from a business perspective and accompany their development and maintenance, in close collaboration with Corporate Service (IT Departments) and other user Directorates in order to ensure that the EIB's front office core lending applications are fit for purpose and in line with Best Banking Practices and End-User needs.
You will work in the front office Directorate, report to the Head of Division and manage a team of 11 professionals plus consultants.
You will support the front line End-Users by providing adequate user support and reporting functionalities. You will aim to ensure customer orientation, efficiency and innovation, while promoting synergies and enhancing collaboration with other relevant Directorates. You will also supervise the Support Team to ensure good time response to the End-Users and monitor IT maintenance follow-up.
Find out more about EIB managerial competencies https://www.eib.org/en/about/careers/careers-competencies/index.htm here
(*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages
We are an equal opportunity employer, who believes that diversity is good for our people and our business. As such, we promote the inclusion of suitably qualified and experienced staff without regard to their gender, age, racial or ethnic origin, religion or beliefs, sexual orientation/identity, or disability (*).
By applying for this position you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorized disclosure of any information or any damage to the EIB Group reputation.
Deadline for applications: 29th November 2021
(*). We particularly welcome applications from women and persons with disabilities.