IT Systems and Application Support Administrator IT Systems and Application Support Administrator …

Riverbank SA
à Luxembourg
CDI, Plein-temps
Dernière candidature, 13 mai 21
Riverbank SA
à Luxembourg
CDI, Plein-temps
Dernière candidature, 13 mai 21
Riverbank SA
The IT Systems and Application Support Administrator will report to the CTO and will be responsible to monitor the performance of the Bank’s IT systems and infrastructure, including maintenance and upgrades of core systems, and will provide support to the Bank’s employees to solve their daily technical issues with software.

RiverBank is a specialised lender dedicated to financing Small and Medium Enterprises with focus on Benelux, Germany and France. RiverBank operates under a full European Banking License allowing to cover all European countries.

RiverBank’s mission is to combine the best of the fintech and banking world. As experienced bankers, we commit the bank's balance sheet to grant loans which we analyse using a fundamental credit approach. As a fintech player, we digitally source, process and monitor the loans. Riverbank is growing fast both organically and through acquisitions.

As a young company, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team work. RiverBank will offer an entrepreneurial environment within the regulatory banking framework - a place for people to learn, to achieve and grow. Our culture will promote diversity and individual perspectives in an international environment, represented by more than 10 nationalities.


Primary responsibilities include:

  • Provide day to day IT support across all departments, branches and subsidiaries of the company
  • Perform maintenance of IT systems (application support) both onsite and remotely
  • Monitor IT performance and security metrics
  • Liaise with 3rd party IT infrastructure providers to solve issues or manage upgrade/install
  • Follow up of tickets entered into the tracking system (GLPi)
  • Enquire and report IT-related incidents in the incident management tool
  • Develop training materials and procedures, as well as give training sessions
  • Weekend on-call support might occasionally be required

Qualifications and experience:

  • Bachelor degree or equivalent
  • 5 years of relevant experience
  • Knowledge of Windows 2012 R2 and VMware vSphere infrastructure
  • Knowledge of Windows 7 and Windows 10
  • Knowledge of Kubernetes and Linux operating systems
  • Hands on working experience in implementing and maintaining infrastructure of an Enterprise Data Center using VMWare
  • Cybersecurity training and good practices for system administrator
  • Good communication skills to include documentation of IT procedures
  • Problem solver
  • Ability to work in a team
  • Fluent in English
Descriptif de l'entreprise

RiverBank is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

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