Team Leader Transfer Agency - CDI - M/F-(H/F)

  • Competitive
  • Luxembourg Luxembourg Luxembourg LU
  • CDI, Plein-temps
  • Société Générale Securities Services
  • 20 sept. 18 2018-09-20

Team Leader Transfer Agency - CDI - M/F-(H/F)

Société Générale Securities Services (SGSS), the Securities business line of Société Générale Group, is one of the main Administration and Custody actors for mutual funds in Luxembourg. We offer a complete range of services for institutional clients: liquidity management, compensation, depositary and conservation services, funds administration and asset servicing, transfer agent and issuer services.

The Team Leader reports to the Manager of the Settlement and Reconciliation Team.

The key areas of responsibility are Reconciliation, Cash investigations, Corrections within the Register, Manual payments, Claims, Daily and Monthly reporting.

The Team Leader makes sure that day to day operations are running efficiently and that exposure to risk is limited.

The Team Leader is expected to promote risk awareness, assessment and control within the department, foster an environment where procedures, policies and processes are adhered to and procedural changes are introduced to enhance the ongoing performance of the department.

The Team Leader should support engagement with relevant parties to discuss and agree potential solutions.

The Team Leader is to be Client focus providing them with a high standard service level.

Main tasks:
• Coordinate and organize the work in a Transfer Agency Team including team coverage;

• Ensure effective compliance and controls in own area;

• Ensure daily deadlines are met in a multi-batch environment;

• Oversee and control Events like Dividends, Trailer Fee calculations and payments, Commissions;

• Liaise and interact with other SGSS entities;

• Develop, maintain and control processes, procedures, checklists and checkpoints for the team;

• Identify and monitor the team's Training and Personal Development needs;

• Be the team's center of expertise and leverage knowledge;

• Pro actively share knowledge with others;

• Sign off relevant daily verifications and process validations;

• Participate and answer to audit requirements, Compliance and Risk sample checks;

• Ensure team's effective understanding of specific process and strict adherence to relevant procedures to deliver projects;

• Participate to testings when requested for the Team;

• Assist the Team Manager when required;

• Promote a positive attitude towards internal policies, procedures and controls;

• Help the team with booking and quality checking of payments instructions and corrective orders when needed;

• Produce monthly KPIs / Permanent Supervision within the agreed deadline.

• Proven experience in Transfer Agency and/or Financial Services;

• Fluent in English (written and oral) and in one other European language; any other European language would be considered a plus;

• Advanced computer skills (Excel, Word, Power Point, and Outlook);

• Excellent organizational and leadership abilities;

• Outstanding communication and people skills;

• Ability to cope with and meet deadlines;

• Demonstrated problem-solving and analytical abilities;

• Good project and time management skills;

• Result-oriented and a disciplined completer;

• Quality driven with a pride in delivering excellence;

• Team player, reliable, pro-active;
• Willingness to successfully adapt to changing demands and conditions.

The successful candidate can expect to work in a dynamic environment which is both challenging and rewarding in a long-established financial institution in Luxembourg.

Our Recruitment process:

The short-listed candidates will be invited to perform a reasoning test, a personality questionnaire and to one or more face to face interviews in order to discuss about their experience, skills and values. In order to finalize the recruitment process, the selected candidate will have to present a certain number of supporting documents before his integration (copy of diplomas, proof of previous jobs, and possibly an extract of the criminal record (bulletin n ° 3 for the Grand Duchy of Luxembourg).