• Competitive
  • George Town, Pulau Pinang, Malaysia
  • CDI, Plein-temps
  • Citigroup Transaction Services (M) Sdn Bhd
  • 2018-07-22

MYS CTSM PG Cash and Trade Processing Representative (Trade EMEA - 4PM till 1AM)

MYS CTSM PG Cash and Trade Processing Representative (Trade EMEA - 4PM till 1AM)

  • Primary Location: Malaysia,Pulau Pinang,George Town
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18044724


Description

  • Perform day-to-day operational tasks in trade service transactional processing
  • Deliver services in line with agreed service standards and turnaround time to meet customers' expectations
  • Handle basic enquiries received from internal and external customers & provide workable solutions
  • Ability to grasp Product features, operational and technology aspects of transaction processing
  • Ensure compliance with guidelines and policies governing trade service operations
  • Provide technical support to Product and Relationship Managers of the business units
  • Prepare and circulate daily, weekly, and monthly MIS to our stakeholders


Qualifications

  • Bachelor's degree
  • Computer literate with good typing skills
  • Team player, preferably with trade background
  • Good verbal and written skills in English
  • Able to work under pressure on long / flexible hours / nightshifts / public holidays
  • Good interpersonal skills with positive attitude
  • Meticulous and polite when dealing with internal / external customers and all level of staffs
George Town, Pulau Pinang, Malaysia George Town Pulau Pinang MY