• Competitive
  • Kuala Lumpur, Federal Territory, Malaysia
  • CDI, Plein-temps
  • Citigroup Transaction Services (M) Sdn Bhd
  • 2018-07-20

MYS CTSM KL Transaction Services Analyst

MYS CTSM KL Transaction Services Analyst

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Transaction Processing
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18043611


Transaction Services Analyst 2
Main Responsibilities:
  • Perform various processing functions in related to fund administration services
  • Provide timely and accurate delivery of transaction processing for custody settlement and fund accountants in the preparation of net asset valuation reports to fulfill its internal and external obligations
  • Provide prompt and professional advice to regional branches to ensure smooth operations and service delivery
  • Participate in system and client testing to implement global strategy and fulfill business needs
  • Work with Front Office in evaluating clients' needs and proposing solutions to implement new business deals
  • Work with Customer Service Officer to investigate customer queries and issues ensuring customer satisfaction
  • Initiate and streamline process relating to controls, productivity and regional service enhancements
  • Identify and resolve business/technical issues together with ASPAC branches and system support group
  • Monitor, track and evaluate transaction volume to provide monthly STP analysis and MIS reporting


  • Diploma or degree holder preferred
  • High proficiency in MS Office software
  • Should have minimum 3 years experience in operations, preferably in front end processing, settlement experience or securities operations, is an advantage
  • Knowledge in SWIFT preferred
  • Candidate MUST be flexible to work shift hours and Malaysia public holidays, if required
  • Self-starter with excellent attitude, communication and interpersonal skills.
  • Good initiative and committed to work
  • Ability to work under pressure
  • Fast and analytical, meticulous and accurate with attention to details
Kuala Lumpur, Federal Territory, Malaysia Kuala Lumpur Federal Territory MY