Assistant Manager - IT & Digital Strategy
Digital defines the way we live and work today. New technologies are creating new markets, new competitors and new business models. They are also creating new customer expectations. To succeed in the digital world, businesses must not only provide superior customer experiences, but deliver on their promises in a faster, more nimble way.
Digital transformation is enabled by technology, but its success is about much more. It means taking on business-wide change to modify an organization's structures and processes, as well as the way its people work - across the front, middle and back offices. And it means integrating high volumes of data to predict, influence and respond to customer behavior.
Digital Transformation and IT Strategy Services are focused on protecting the company's value proposition by establishing a process to help align IT initiatives to the business strategy as well as recognizing that an important goal of an effective Strategy is to improve business performance. In addition, IT Strategy would assist organizations to identify opportunities for added efficiency, business value as well as progress and create a roadmap of clearly defined steps for improvement.
KPMG's business and financial expertise, technological insights and sector knowledge mean we are uniquely positioned to work with organizations to achieve end-to-end digital transformation. Our history of providing transformation services over many years in many different sectors means we offer unique, industry-specific insights to your issues.
From strategy to tech enablement to cultural change, our multi-disciplinary teams take a holistic view of how processes, platforms and behaviors across the front, middle and back offices need to evolve - and offer clear methodologies for executing that transformation.
Related keywords in this area are Digital Transformation, Digital Strategy IT Strategy, IT Governance, IT Roadmap, Enterprise Architecture, SOA, ITIL, IT Infrastructure.
We are looking for candidates that can drive our growth in Digital Strategy & Transformation competency. As an Assistant Manager defining Digital and IT strategies and roadmaps using a structured methodology that includes but not limited to the following:
o Experience in developing aspects of Digital Transformation including market analysis, requirements gathering, strategy, business case, target operating model and high-level design, across a broad range of industries.
o Responsible for developing solutions to meet clients' business objectives based on consumer insight and data, inclusive of spotting trends and technologies.
o Experience in creating and implementing strategies that improve business processes.
o Defines digital technology roadmaps in collaboration with business stakeholders, business partners team to support business growth
o Experience in facilitating Ideation Workshops and targeted strategy-focused workshops.
o Explore underlying business and technical drivers opportunities, challenges and make recommendations and provide advisory services to clients, creating models for success leveraging
o Deep understanding of the impact of technological solutions and how digital strategy and solutions fit into an organization's holistic customer experience; ability to see the - bigger picture-, and execute accordingly
o Manages the definition of requirements and creates high-level business and technical architectural specifications, ensuring feasibility, functionality, and integration with new or existing systems/platforms
o Experience in working with technical experts, architects, business analysts, and developers from internal teams or external partners to design and guide new solutions
o Experience in dealing with Head of Departments, implementation partner teams, consultants and other stakeholders.
o Business and digital/ technology strategy alignment;
o Guide organizations through all stages of digital transformation, backed by a business-first mindset designed to drive the clients towards achieving their most important goals;
o Application portfolio analysis including assessment of business impact and relevance;
o Process mapping and analysis with the objective of assessing level of IT support;
o Process mapping and analysis with special reference to IT service management processes;
o Assessing and / or defining IT governance and control mechanisms;
o Defining and / or assessing enterprise architectures including application architecture and deployment architecture; and
o Developing cost-benefit cases for IT investments.
• A Bachelor's Degree in Computer Science/Information Technology/Engineering/any related field.
• Candidates with ITIL, Project Management and IT Strategy Certification would be an advantage.
• Experience in Defining Digital Strategy/ IT Blueprint and SOA strategies and roadmaps for clients or SOA governance models.
• Minimum of 4-7 years' experience in related areas.
• Exposure to a range of industries would be ideal, but not essential. Likely industry exposure will include government and finance.
• Analytical and detail conscious.
• A team leader and support with good communication, presentation and interpersonal skills.
• Independent, self-motivated, organized and results oriented individual; capable of handling multiple tasks and achieving tight deadlines.
• Good command of English.
• Have experience in consulting firm or in industry in developing or delivering large scale digital transformation, including areas such as Digital Strategy, Digital Operating model, Enterprise Architecture & IT strategy, Digital transformational programs as well as high business impact automation AI, blockchain, IoT, Analytics, cloud or similar initiatives