Analyst, Business Analyst, Future Ready Technology, Technology and Operations
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities - Work with the business units to conduct user requirements analysis for enhancement and new system development
- Simplifying information and deciphering technical jargon so it is easily understood by the whole teamâ€<.
- Modelling business processes and identifying opportunities for process improvementsâ€<.
- Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
- Creating functional specifications for solutionsâ€<.
- Conduct system integration testing
- Document business system processes
- Conduct end-user training for system and/or enhancement implementations
- Supporting business transition and helping to establish change.
- Support program manager in designing overall technical solutions that result in improved efficiency, governance, and cost savings
- Provide first-level post-rollout support
Requirements - Minimum 1 year of working experience, preferably in the IT, Engineering, or Product Management field would be advantageous
- Degree in IT, Engineering, Management, or equivalent
- Ability to communicate effectively via online video conferencing
- Excellent ability to communicate across multiple cultures at a variety of levels, both in-house and offshore
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
