Associate / Analyst, Trade Operations (Export), Institutional Banking Group Operations, Technology & Operations

  • Competitive
  • Singapour, Singapore
  • CDI, Plein-temps
  • DBS Bank Limited
  • 22 sept. 17

See job description for details

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • Perform (according to SLA and Dept cut off times) all processing, system and ad hoc functions assigned, including system input, all administration duties and all ad hoc duties
  • Act in accordance with Trade related banking practices
  • Be aware, conversant and keep up to date ie market practice with UCP 600 and respective ISBP, URC 522, URR725, ISP98, ICC URDG 758 Demand Guarantee Rules
  • Keep up to date with compliance / fraud / money laundering procedures as directed by the Bank. Complete training and courses as required
  • Ownership of own daily workflow, prioritizing your workload
  • Be a good hands on Team player, co operative, proactive and reactive and to work on own initiative
  • Good communicator at all levels
  • Escalate any exception, problem error and abnormal transaction identified during daily processing to Team Lead for further review and escalation
  • Develop in depth knowledge of relevant workflow and office systems. Provide suggestions on improvement to reduce operation risks and or increase productivity to Team Lead
  • Ensure timely response to all queries received from internal/external customers and provide advice and guidance as required
  • Undertake ad hoc projects as and when required
  • Achieve the defined KPIs
  • Timely delivery of work assigned. Apply as per SLA and Dept cut off times with good quality
  • Timely and accurate feedback for enquiry from internal and external sources
  • All work performed is in accordance with the established procedures, policies, guidelines and standards as applicable
  • Full compliance with all the Bank's policies, guidelines and code of conduct etc
  • Timely escalation of error, problem, exception or abnormal transaction to Team Lead
  • Ensure payments are promptly prepared and Checkers are made aware of time critical payments.
  • Processing Export trade related products – end to end processing
  • Filing and general administrative tasks as required in the daily running of the Dept
  • Monitor fees, commissions and charges to be collected from customers in timely manner
  • Deal with queries in timely manner
  • Monthly Dept statistics as requested
  • Monitoring of Daily reports as requested
  • Full attendance of all training courses as required
  • Min 2 years of working experience
  • Working knowledge of general banking principles
  • Good knowledge of Systems used within the Dept.
  • Awareness of and developing understanding of:
    • Import & Export Letters of Credit (UCP 600 & ISBP98 )
    • Documentary Collections (URC 522)
    • Bank to Bank Reimbursement (URR 725)
    • International Standby Practices ISP98
    • Familiarity with SWIFT messages
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.