• Competitive
  • Singapour, Singapore
  • CDI, Plein-temps
  • OCBC Bank
  • 22 oct. 17

Customer Experience Designer

Customer Experience Designer

The successful candidate will be primarily responsible to:

  • Operate within the scrum/agile methodology, alongside the System/Mobile Development Analyst, in the development and implementation of customer centric solutions
  • The ideal applicant would have software development (mobile and web), implementation, and UX design experience over the last two to four years.
  • Work with users, vendor, cross functional teams to design and deliver Customer-centric solutions.
  • Ensure work package integration across teams and assist with issue resolution
  • Ensure work process and functional integration across teams and assist with issue resolution
  • Perform adaptive & preventative maintenance planning & implementation.
  • Accountable for ensuring that functional and technical designs meet business requirements, and conform to IT architecture standards


Qualifications
The ideal candidate would possess:
  • Customer-centric mindset
  • Ability to communicate, collaborate and coordinate effectively both within the team and with external stakeholders e.g. business, and technical counterparts in other teams to accomplish tasks and deliver results.
  • Ability to analyse business requirements and high level functional designs, and translate these to detailed technical designs
  • Able to work independently with minimal supervision
  • Solid drive/initiative with strong bias-to action
  • Communicate status, metrics, risks and issues on a timely basis.
  • Bachelor's degree required. Computer Science, Information Technology, Information Systems degree strongly preferred.
  • Working experience on wireframe and prototyping tools (e.g. Axure, Adobe, etc,), mobile and web application development is preferred.
  • Quick learner on new technologies and coding/configuration technics, and capabilities.
  • Demonstrable knowledge and experience in software development methodologies and support work processes, including awareness of general application development life-cycle
*LI-AT