• Negotiable
  • Singapour, Singapore
  • CDI, Plein-temps
  • Standard Chartered Bank Singapore
  • 22 nov. 17

Director, Compliance, Retail Banking Assurance and Risk Control

  • Lieu de travail : Singapour, Singapore
  • Salaire : Negotiable
  • Type de contrat : Plein-temps

Please view Job Description for details.

* Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the Retail Banking Compliance's performance scorecard.
* As an independent second line risk control function, execute the relevant aspects of the Compliance framework through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's business.
* Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a 'Here for good' culture and the Group Code of Conduct.
* Point of contact for all Retail Banking compliance related matters on compliance assurance and risk control.

Key Roles and Responsibilities

* Support the "Here for good" brand promise by building a sustainable compliance framework that places regulatory and compliance best practice standards, and a culture of appropriate conduct at the forefront of the Group's agenda.
* Drive the implementation of the vision, strategy, direction and leadership for Retail Banking, consistent with Group Head, Compliance's vision and strategy for the Retail Banking Compliance function and in support of the Bank's strategic direction and growth aspirations.

* Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance and conduct risk mitigation
* Proactively support and challenge the Group's businesses and functions to exhibit appropriate conduct, comply with regulatory and compliance requirements and strive to achieve fair outcome for the Group's clients.

Thought leadership
* Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.

* Management of costs within approved budget
* Consider inputs in relation to investments and target setting decisions.

Operational Excellence
* Continuously review and look for ways to streamline BAU processes to ensure efficient and sustainable ways of working within the Retail Banking Business.
* Promote the sharing of best practice and identify areas to improve process and develop more efficient ways of working.
* Establish and maintain effective processes (including training, advice and support) to ensure that policies, procedures and standards to address compliance risks, excluding financial crime are effectively implemented across Retail Banking.
* Provide support and challenge to the Bank's senior management to ensure that they establish and monitor appropriate processes for compliance with compliance policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).
* Evaluate the effectiveness of the Group's compliance efforts.
* Ensure effective management of compliance matters, and in collaboration with the rest of the Compliance team, effectively manage regulatory issues that have a significant impact on the Bank.

Risk Management
* Identify, assess, manage, monitor, mitigate and report compliance (including regulatory and financial crime) risks across Retail Banking.
* Formulate compliance policies and procedures for approval by the relevant governing body (as necessary) under the Group's governance framework.
* Define the Group's minimum standards and controls for Retail Banking in respect of risk category where Compliance has been defined as Risk Owner as set out in the Risk Management Framework.
* As an independent second line risk control function, execute the relevant aspects of the Compliance framework through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's business.
* Support a programme for compliance monitoring, surveillance and assurance for Retail Baking.
* Maintain independence, deliver timely responses, and timely escalation of risks and issues where it is felt that risk management tolerance of the firm is exceeded.
* Support the management of the regulatory relationships with each of the regulators, whose rules the Group is subject to.

* Promote the culture and practice of organisational compliance with compliance standards within Retail Banking.
* Ensure swift remediation of regulatory breaches in Retail Banking.
* Escalate to senior management's attention serious regulatory breaches, or where risk tolerances have been breached, for notifying regulators as appropriate.
* Insofar as they relate to regulatory compliance, provide details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to Global Head, Compliance, Retail Banking.

People and Talent
* Leadership and functional responsibility for team members as appropriate.
* Responsibility for managing junior members and ensuring that the team has the capacity and capability to support Retail Banking.
* Support Global Head, Compliance Retail Banking on people management in the areas of resourcing, talent development, performance management, learning and development and engagement.
* Maintain constructive and effective relationships with Business Heads/Business Chief Operating Officers ("COOs"), and assist relevant Compliance heads to interface with and support all key business stakeholders.
* Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
* Build strong relationships with the wider regional team and encouraging team collaboration.
* Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
* Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are competent, suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
* Employ, engage and retain high quality team member.
* Responsibility to review team structure/capacity plans.
* Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
* Regularly and on a timely basis appraise performance as well as proactively manage attrition when needed.
* Ensure regular and documented management meetings with direct reports.
* Assess competency and skill of the team on an ongoing basis to ensure alignment of skill set to the risk management demand s of the business.
* Develop and deliver the relevant Compliance training programs.

Management Information
* Maintain adequate management information and trackers to ensure all issues and matters are tracked, followed, regularly assessed and reported on.
* Provide reports to relevant Group and Business risk and control committees and management group on key compliance risks and issues.

Project/ Initiatives Management
* Lead on various Retail Banking Compliance projects and initiatives and other Group Projects relevant to Retail Banking Compliance. Drive and stimulate an environment where forward planning, prioritisation and deadline management lead to efficient work practices and streamlined functional activities and processes.

Regulatory & Business Conduct
* Display exemplary conduct and live by the Group's Values and Code of Conduct.
* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
* Lead team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.
* Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities
* Embed 'Here for good' and Group's brand and values within the function and in Retail Banking.
* Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualifications and Skills

  • Substantial experience (in excess of 10 years' relevant practice) in compliance and regulatory risk management.
  • Substantial experience in the banking industry.
  • Sharp business acumen (including ability to assess risk and appropriate levels of return), strong leadership qualities, excellent interpersonal skills and multi cultural awareness and sensitivity.
  • Ability and experience in managing geographically dispersed and highly varied customer and product base.
  • Substantial experience in managing detailed compliance and operational risk management processes.
  • Ability and experience in end to end compliance review / monitoring execution
  • Ability to collaborate and work dynamically across country, region, business and group stakeholders.
  • Understanding of best practice risk management techniques and frameworks.
Target Proficiency Level:
Manage Conduct
Manage Risk
Manage People
Compliance Policies and Standards
Compliance Advisory
Compliance Review and FCC Assurance
Surveillance (including screening & monitoring)
Compliance Risk Assessment
Regulatory Liaison
Manage Change
Manager Projects
Not applicable