• Negotiable
  • Singapour, Singapore
  • CDI, Plein-temps
  • Standard Chartered Bank Singapore
  • 20 oct. 17

Fraud Monitoring Solution, Digital - PMO

  • Lieu de travail : Singapour, Singapore
  • Salaire : Negotiable
  • Type de contrat : Plein-temps

Please view Job Description for details.

The role holder will assist in the delivery of the fraud monitoring solution for Retail Banking. The role holder is to provide support to Programme/Project Managers, Directors and work-stream leads to identify areas of improvement and to ensure that programs follow the Banks' processes, governance and standards for project/programme management, implementation and post implementation, and that these are well documented. Work with stakeholders to ensure that they are prepared for internal/external audits and reviews, and ensure that issues identified in other audits/reviews are effectively managed across all Digital Programs.

Key Roles and Responsibilities

Programme Management Office - Fraud Monitoring Solution
  • Provide support to Programme/Project Managers, Directors and work-stream leads to identify areas of improvement and to ensure that programs follow the Banks' processes, governance and standards for project/programme management, implementation and post implementation, and that these are well documented.
  • Work with stakeholders to ensure that they are prepared for internal/external audits and reviews, and ensure that issues identified in other audits/reviews are effectively managed across all Digital Programs.
  • Single Point of Contact (SPOC) during audits/reviews to ensure that timely information is provided, communication is effective and that audit process goes through smoothly.
  • Work with responsible persons and stakeholders to ensure that all committed audit/review actions are completed on a timely basis.
  • Partner closely with Accountable Executives on all aspects of programme delivery to identify and successfully manage relationships between all stakeholders, and ensure communication in line with internal communication strategy.
  • Work with stakeholders to ensure that program deliveries are effective planned and progress on targets and that any potential delays are effectively highlighted and managed for timely delivery.
  • Work with stakeholders to ensure that program budgets and financials are effectively managed within and across programs.
  • Work with stakeholders to define benefits and deliver benefits on time, in budget, whilst adhering to SCB quality standards.
  • Manage risks, issues, interdependencies and coordination across programmes to ensure that information relating to programmes deliverables, risks and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluated.
  • Work with stakeholders to ensure effective change management in country that will increase digital adoption.


Qualifications and Skills

  • Minimum 5 years in a PMO or project management capacity supporting or delivering strategic projects, programs and initiatives.
  • Bachelors/Masters Degrees with relevant certifications in Project Management, Risk Management, Technology Management etc
  • Proven experience in with liaising and engaging with Internal Audit, external reviewers and regulators.
  • Excellent knowledge of SCB processes, governance and standard for project/programme management, risk management, pre/post implementation.
  • Excellent financial and budgeting capability and experience.
  • Excellent understanding of the Retail Bank's technology landscape, architecture, platforms and software development lifecycle.
  • Excellent organisational, problem solving and written/verbal communication skills
  • Experience in managing multiple project portfolios, scheduling, resources planning, and managing the budgets, ensuring that projects are completed at a high level of quality, within projected budgets, scopes and schedules.
  • Advanced knowledge of Microsoft Office applications, particularly Excel and PowerPoint.
  • Solid understanding of Microsoft project or equivalent software.


Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.