• Competitive
  • Singapour, Singapore
  • CDI, Plein-temps
  • Citibank NA
  • 23 nov. 17

GCG - Head Emerging Payments & Merchant Acquiring Business Strategy & Support

GCG - Head Emerging Payments & Merchant Acquiring Business Strategy & Support

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Business Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17061014


Citi cards has just sold its merchant acquiring business under Project Aslan to Wirecard. Under this agreement Citi will continue to operate the business under a Transitional Services Agreement (TSA). The business continues to operate on Citi's systems. The revenue from the business needs to be handed over to the buyer on a monthly basis, and expenses need to be recovered from the buyer under the TSA. Extensive processes have been set up to enable these monthly flows under the TSA to meet these obligations. The incumbent's main responsibilities would be to establish robust processes and ensure that all obligations of Citi under the TSA/SSA are met.
  • Establish Citi's agreed obligations under the TSA ( Transitional Services Agreement)  & assign responsibility across separate units
  • Establish detailed processes to meet Citi's obligations under the TSA with due accountability across separate functions of the organization
  • Ensure all of Citi's obligations under the TSA are met through these detailed processes
  • Ensure robust processes exist around billing of expenses and residual payments due to the buyer & due diligence is exercised in these financial entries
  • Ensure robust processes exist around novation of key merchants & documentation is managed accordingly
  • Manage all correspondence & requests & be the single point of contact with the partner
  • Key responsibility to manage processes and ensure obligations are met
  • Continuously review & manage adherence to the TSA on an on-going basis


  • Deep understanding of the merchant  acquiring business is critical. The individual needs to have a keen sense of establishing processes, and should be able to assess potential risks that may arise due to these. The individual needs to be numerically and analytically inclined & extremely detail oriented. The individual needs to constantly question and evaluate if current processes are  adhering to the organizational commitments. The person needs to be process oriented and should have experience in setting up new robust processes and be able to evolve these as required
  • Bachelor's Degree with 6 - 10 years of experience