GWES APAC Facilities Head
Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.
We Offer You will be responsible for facilities services as well as small change (moves and changes) projects covering APAC countries: Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan and Thailand. In addition to having oversight of the regional delivery of Travel related services (on a dotted line basis), you will ensure GWES resources are aligned to the Business' strategic plans, and build positive relationships with all business partners including senior partners, as well as with the COOs and Departmental Heads. You will be responsible for monitoring the financial performance and meeting efficiency targets as required by the GBSS financial plan including the implementation of initiatives (Business driven and also global control) and ensuring the team manage and report risks & issues (buildings, landlords and vendors) and incidents in line with global directives.
Your future colleagues As the Regional Lead within Global Workplace and Employee Services (GWES) tower of Group Business Support Services (GBSS) you will be part of the GWES Management Committee and GBSS Extended Leadership Team. You will lead a small team with sub-regional responsibilities and have oversight of day to day delivery of facilities services by our vendor partner. You will also be expected to coordinate with the APAC Leads from other GBSS towers including but not limited to Engineering, Leasing and Projects to ensure a cohesive delivery of GBSS services.
The department values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition which is an integral part of our global cultural values.
You Offer We are looking for:
- Prior experience managing an operational regional team. APAC regional experience is desirable.
- Practical experience delivering facility services is also desirable.
- Exposure to vendor management including outsourcing frameworks/obligations as well as an appreciation for regulatory and statutory requirements.
- A proven ability to lead, manage and collaborate gained through working in a high-achieving management team at a major global organization.
- Experience preparing and managing budgets.
- Control minded: able to identify and address areas of non-compliance in a timely manner. Comfortable in establishing governance and processes to ensure readiness in audit events.
- Prepared to work overtime / take evening calls with global counterparts on a weekly basis.
- Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work
Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.
