Operational Risk and Permanent Control Officer – Contract / Temp

BNP Paribas offers you an exciting career opportunity in an international, challenging business environment characterized by high pace and diversity with focus on creating valuable relations with our customers. We offer a competitive salary & benefits package and also an excellent work environment where you’re valued as part of our team!

This role is a maternity cover.

Position Purpose
The OPC is a key component of the first line of defense as regards of the management of operational risks and permanent controls. The OPC is dedicated to this mission separated from the operational teams within his/her control perimeter.

Key Responsibilities
  • Identification and assessment of risks and controls
    • Implement the RCSA framework in liaison with operational teams
    • Assist the operational in the risk identification and assessment (Risk Map) and ensure the validation by the relevant management level
    • Follow up remediation plan
  • Procedure and organization
    • Monitor the review of the existing procedures as per the required frequency and assess its completion rate on a regular basis and chase the operational teams
    • Monitor the proper storage of the procedures
  • Control and actions plan
    • Ensure the generic control plans are deployed at local level consistently with the local risk assessment, when applicable and performed by the adequate teams
    • Perform controls according to action plan or specific mandate or for transversal risks
    • Ensure that controls results are reviewed and analysed by operational teams and that remediation action plan are defined if and when needed
    • Challenge completeness and relevance of the controls performed by the operational and supervise their effectiveness and quality (KRI/KPI)
    • Provide feedback to the Management on the action plans defined by the operational team for all the unsatisfactory or marginally satisfactory control results or risk indicator
    • Identify missing controls or controls to be updated for the operational
  • Recommendation (internal and external including client audit recommendation)
    • Provide regular feedback to the Management and the global OPC on the implementation of recommendations; ensure action plan is defined if the recommendation will be not closed on time and a new target date is defined
    • Assist auditees throughout the assignment phase by challenging the main features of the recommendations (closure date, key points of closure, scope, wording)
    • Ensure closure request are well documented by monitoring and challenging the completeness and relevance of the responses provided by the auditees/implementation managers
    • Escalate to the Management any potential issues for timely closing a recommendation
    • Ensure the auditees/implementation managers report on a regular basis their achievements and updates in Aurora to monitor the progress and identify issues to close the recommendation on time
  • Incidents
    • Ensure that incidents are properly reported (clarity and completeness) and updated in Forecast and/ or Birdies
    • Quality check: Ensure that incidents are analysed by the operational teams in a timely manner and ensure the implementation as well the follow up of remediation actions or preventives measures
    • Alert the Management and ORC team on key incidents as defined in the BP2S incident management procedure
    • Perform regular reconciliation between Birdie and Forecast
    • Ensure the incidents are closed in Birdie and Forecast by chasing the operational
    • Provide to the Management regular feedback regarding lookback analysis of significant incidents
    • Ensure effective implementation of actions plans when other locations impacts Singapore
  • Awareness and training
    • Ensure an appropriate training on operational risks and permanent control framework is provided to employees notably new comers
  • Dashboard and Reporting
    • Review with the operational their monthly dashboard: risks, incidents, recommendations, control results, action plans, SLA and procedures
    • Provide a consolidated view of the dashboards to the Management and escalate any operational risk incident and/or recurring weaknesses
    • Provide feedback on operational risks and controls to local 1 st LoD committees if any
    • Provide a calendar of the audits planned and ongoing
  • Outsourcing
    • Ensure the business process owners identify and assess the critical outsourced activities (ESP)
    • Ensure the controls are performed on outsourced activities by the adequate stakeholders (risk assessment process for new outsourced activities, annual assessment of external providers, documentation, monitoring)
    • Oversee Outsourcing Process for all teams and run regular outsourcing committee meetings
  • Anti Fraud
    • Implement Fraud risk control framework
    • Escalate to the Management any issue identified via control framework
  • TAC/NAC
    • Review and perform Operational risk assessment of any new TAC NAC request (i.e. new product)
    • Ensure at local level there is a regular follow up of all the pending conditions raised by control functions until they are met. Follow the implementation with the operational
  • Contribution
    • Contribute to local committees
    • Contribute to local global dashboard owned by ORC
    • Contribute to the PCR managed by ORC
    • Contribute to the ICC managed by ORC
    • Contribute to any OPC projects or initiatives
    • Contribute to the SEA OPC call
    • Contribute to ISAE3402 audit
    • Contribute to the client's audit with the operational


Competencies (Technical / Behavioral):
Technical competencies :
  • Knowledge of risk management basics
  • Analytical skills: ability to collect and handle a significant volume of information, then to interpret them with professional skepticism
  • Written communication: ability to write reports, presenting findings and recommendations, being concise and clear
  • Ideally previous experiences in Operational Risk, Outsourcing, permanent control related topics
  • Good practical knowledge of Office software, preferably including use of macros to analyze data.
Personal / interpersonal competencies :
  • Good interpersonal skills: able to communicate and work with staff from other departments
  • Team spirit
  • Quality focused
  • Investigation appetite
  • Rigorous and autonomous
  • Dynamic and proactive
  • Efficient
  • Problem solving skills
· Open-minded and 'can-do' attitude and be flexible by adapting quickly to changing priorities
· Excellent communication and collaboration skills
· Ability to challenge
· Think out the box

Specific Qualifications Required:

Previous experience (at least 3 years):
· Audit of financial institutions, or
· Operations in Securities Services industry, in a role related to risk monitoring.
· Operational Risk background

Singapour, Singapore Singapour Singapore SG