SVP / VP, Lead Customer Manager, Data Technology, Technology & Operations

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
The position exists in Analytics platform- customer success management team. Lead role to manage Big Data initiatives solution and Analytics customer, BU/SU onboarding.
Key Accountabilities:

Understand our core business objectives and build end-to-end data centric solutions to address them
Collaborate with BU/SU, to understand business requirements, use cases, data, and work with them to build solution, and onboard them in Analytics platform
Work with framework team for automation of data ingestion, processing & security that caters to the Bank's standards and project requirements
Establish best practices and guidelines to be followed by BU/SU teams working on Analytics/Hadoop platform
Provide on-time solutions and design for initiatives and projects on Analytics/Hadoop platform

Responsibilities:

Translates data services and/or analytics needs into solutions that leverage the Analytics (Hadoop platform) and the applicable design patterns
Define technical scope and objectives through research and participation in Solutioning phase with project team
Adhere to all applicable Enterprise Data Platform development policies, procedures and standards
Provide educational/mentoring assistance to project teams and others
Collaborate closely with Platform and Engineering teams and assist engineers, when required, to ensure timely delivery of project deliverables
Rapid response and cross-functional work to deliver appropriate resolution of technical, procedural, and operational issues
Work with the team in an Agile/Kanban/Dev-Ops environment to ensure quality products are delivered
Assessing tool implementations and architectures in the analytics, DW & BI space, reviewing for gaps against business needs and industry best practices
Contributing to business process design and re-engineering impacted areas
Providing oversight to Analytics and data warehousing activities in the team to ensure alignment of priorities, coordination of inter-related projects and ensuring success stories are leveraged
Effectively communicating analyses, recommendations, status, and results to both business & technology leads
Leading proof of concepts to create break through solutions, performing exploratory and targeted data analyses to drive iterative learning's

Requirements:

8+ years' experience customer management, architecting and integrating the Hadoop platform with traditional RDBMS data warehouses
At least 6 to 10 years of working experience, preferably in banking environments
Experience with Data Engineering or Big Data Technologies, or Data Transformation, and data modelling
Experience in architecting and building scalable data platforms
Experience with major Hadoop distributions like Cloudera (preferred), HortonWorks, MapR, BigInsights, Amazon EMR , or GCP is essential
Excellent oral and written communication skills
Excellent analytical and problem solving skills
Thorough understanding of big data architectures including physical composition (e.g. network, storage, compute, and hardware) as well as distribution, partitioning, and parallelism
Thorough understanding of Data Warehousing architectures, techniques, and methodologies; including Star Schemas, Snowflake Schemas, Slowly Changing Dimensions, and Aggregation Techniques
In addition to years' experience, the senior role means an increased level of autonomy is expected. Expanded/multi-discipline skills are acquired and demonstrated and judgment and decision-making are more critical skills. One would be expected to handle more complex challenges, assignments, and initiatives
Familiarity with Business Intelligence tools and platforms such as Tableau, Pentaho, Jaspersoft, Cognos, Business Objects, and Microstrategy

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Référence WD37351

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