Change Office Specialist

The Opportunity:

An opportunity has arisen for a Change Office Specialist to join an existing function within M&G Investments, to underpin the project delivery mechanism by ensuring that the transformation portfolios adhere to the MGCP.

You will be responsible for the following tasks:

  • Be an advocate for the MGCP methodology (internal M&G Change process)
  • Promote and share effective good practice
  • Induct new T&T members on MGCP
  • Respond to and field general communication queries, and ensure communication channels for the function (i.e. the intranet) are regularly updated.
  • Work in a matrix style across a number of portfolios to ensure the MGCP is adhered to.
  • Liaise with internal and external contacts/stakeholders in managing the Transformation portfolio and related details
  • Oversee the production and collate monthly, quarterly and annual MI to support T&T
  • Support project managers to identify and carry out agreed remedial action in the case of project underperformance, and to promote and share effective best practice
  • Responsibility for ensuring all documentation required to support the delivery and management of change (as per the MGCP) is maintained
  • Work with the central change assurance function to manage audit reviews
  • Develop Change Assurance service offering to meet the requirements and needs of the Portfolios leads, business stakeholders and the wider organisations risk appetite
  • Provide consulting advice to the portfolios and other business stakeholders on all PMO and change assurance matters
  • Support Portfolio Analysts and Portfolio leads in their operation of PMO controls and processes within their portfolios
  • Deliver training and guidance (classroom based & other materials) to the change community
  • Be critical but supportive advisors to the Portfolio leads and other stakeholders
  • Seek continuous improvement in processes, practices and change framework
  • Identify and address cross portfolio issues and challenges in a collaborative manner
  • Build strong, but independent, relationships with all key stakeholders

What we are looking for:

You will have experience working within a centralised PMO, supporting a number of individual portfolio PMO's. As well as this, you will possess highly proficient IT skills in MS-Project, Word, Excel, PowerPoint, and ideally Planview Enterprise. It will be useful for you to have come from a role delivering change in another capacity - e.g. Project Management, or Business Analysis. This role will also require you to have had previous experience in a change assurance environment, preferably within the financial services industry. A hands-on approach, excellent communication skills and solid process awareness are essentials; you shall possess a proven track record of influencing senior stakeholders in a challenging but supportive manner. You must be able to demonstrate a track record of developing value add services and critical evaluation of current processes and practices.

M&G is committed to a diverse and inclusive workplace. Our role as an employer is very simple - to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences.

We welcome applications from individuals who have taken an extended career break, and we are willing to consider flexible working arrangements for all of our roles.