Collections Manager Collections Manager …

DBFS
à Londres, Angleterre, Royaume-Uni
CDI, Plein-temps
Dernière candidature, 01 oct. 19
GBP40000 - GBP50000 per annum
DBFS
à Londres, Angleterre, Royaume-Uni
CDI, Plein-temps
Dernière candidature, 01 oct. 19
GBP40000 - GBP50000 per annum
My client, a financial services organisation based in East London/ Essex is looking for a Collections Manager to join their team.

Main Duties and Responsibilities:

  • Ensure the collection team are focused to ensure that the best outcome for the customer is achieved
  • Reduce bad debt in line with set targets and monitor on a monthly basis.
  • Drive set targets and use transparent measures in terms of productivity, collection, conversions rates, process improvement and attendance.
  • Improve productivity month on month and measure progress.
  • Ensure the commission structure and collection strategy are in alignment and fit for purpose
  • Ownership and Implementation of process improvement.
  • Ownership of maintaining and developing the Collections training plan
  • Ensure best practice is adhered to throughout the Collections department
  • Continuous improvement of process improvement and collection to reduce bad debt in line with set targets and monitor on a monthly basis.
  • Performance management and development of Collections Team Leaders and DMD Supervisor
  • Review, monitor and assess daily and monthly statistics
  • Review collection strategy month on month
  • Ensure compliance with regulatory standards through effective oversight and governance, challenging and highlighting where risks exist.
  • Keep up to date with developments in the Financial Services and Credit markets, ensuring you are fully aware of how these impact the business.
  • Report relevant KPIs to the Board on a daily, weekly and monthly basis.
Close
Loading...