PEX Change Agent, Robotics

- Assess current conditions from 5 different angles (Voice of the Customer, Process Efficiency, Metrics & Results, Mindsets & Behaviors and Organization & Skills)

- Solve problems, optimize processes and introduce new ways of working with a focus on Continuous Improvement

- Deliver PEX initiatives which include optimization projects and Target Operating Model design

- Implement solutions and ensure sustainable change

- Lead opportunity assessments to identify suitable processes for automation

- Collaborate with Digital PEX engagement leads and solution design specialists in identifying automation solutions

- Coach client teams on tools and methods and help line managers with the consistent implementation of the UBS PEX Way

Your team:


Sitting within GCOO COO, you'll be working as part of the Process Excellence team (PEX team), which acts as a center of competence for process (re-) design and optimization work across UBS, with tools to deliver continuous front-to-back efficiency and to lead lean transformations. The team consists of experienced change professionals operating globally from multiple UBS locations. The Digital Process Excellence team is part of the wider PEX CoE, and acts as a global center of competence for process digitalization and robotics automation initiatives across UBS. With proven methodologies, tools and capabilities, the practice supports large-scale digital transformations across the bank.

Your experience and skills:


You have:

- Academic degree or equivalent

- 3 years line and/or project management experience, preferably in the financial services industry

- Knowledge and experience in one or more of the following areas: Process Optimization, Continuous Improvement, Robotics Process Automation, RPA tools (e.g., Automation Anywhere, Blue Prism, Cicero OpenSpan), Target Operating Model design, Business Process Management (BPM), Agile

- Good understanding of operational processes in the financial services industry

- Strong analytical, communication and facilitation skills

You are:

- Fluent in English both oral and written

- Able to travel at least 25%

- Familiar with Lean Six Sigma