Pre Sales/Implementation Manager - FinTech/Card Acquiring Pre Sales/Implementation Manager - FinTech/Card  …

Q Networkers
à Londres, Angleterre, Royaume-Uni
CDI, Plein-temps
Soyez parmi les premiers à postuler
£90,000 - £100,00k + bonus
Q Networkers
à Londres, Angleterre, Royaume-Uni
CDI, Plein-temps
Soyez parmi les premiers à postuler
£90,000 - £100,00k + bonus
Diffusée par:
Daniel Mulhern • Recruiter
Diffusée par:
Daniel Mulhern
Recruiter
As a pre-sales Manager you are responsible for Discovery & Implementation of new customers whilst helping existing customers on upgrading and tailoring solutions by working closely with our internal operations, technical and product teams. This role is a pivotal hire & is immediately available for the right calibre of candidate.
  • Work closely with our sales team to maximise sales opportunities by running discovery calls/workshops and tailored product demos that speak to the needs of our customers
  • Ensure a full understanding of the proposed solution/workflow before a customer is signed 
  • Debug complex issues by developing a deep understanding of APIs
  • Help implement the solution into customers and ensure changes to original workflow are understood internally and externally 
  • Work within an agile framework to deliver implementations with our customers
  • Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction
  • Contribute to our support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps
  • Help improve the technical knowledge of our sales team
  • Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback
  • Maintain a laser focus on quality, with top-notch written and spoken communication
  • Keep abreast of our competition, product development, and changes to the ecosystem

 

What we are looking for:

  • A minimum of 5 years within payments working with APIs and Integrated solutions
  • Experience in tech pre-sales process
  • Working knowledge of the Payments industry
  • Worked in a customer facing role
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