At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

Supports strategic initiatives for Operations while ensuring compliance to regulatory and compliance requirements

Roles and Responsibilities:

Insurance operation support, transformation and Digitalization/Applications projects:

• Support strategic initiatives such as process automation and cross-department projects while ensuring compliance with IA and GIA requirements. (20%)
• Assist in business analysis activities such as gathering and documenting business requirements, preparing user stories, defining acceptance criteria, and supporting solution design discussions with stakeholders. (25%)
• Support project execution activities across the full project lifecycle, including planning, testing coordination, UAT support, deployment preparation and post-implementation review, to ensure timely and quality delivery. (20%)
• Collaborate with TDA, business users and stakeholders to clarify requirements, manage dependencies, track issues and support resolution of delivery challenges. (15%)
• Participate in Agile project ceremonies and working group discussions, proactively sharing observations, potential challenges and improvement ideas with the project team (10%)
• Prepare project documentation, progress updates, analysis materials and management reports to support effective stakeholder communication and decision-making. (10%)

Minimum Job Requirements:

• University degree holder (preferably in insurance, computer science and business fields), with minimum 3 years of working experience in insurance company/financial institutions
• Domain knowledge in life insurance operations and regulatory compliance, expertise in process automation
• Strong communication and stakeholder coordination skills, with the ability to work collaboratively with project team members and contribute to project progress under guidance.
• Excellent command of spoken/written English and Chinese (Cantonese and Mandarin)
• Excellent analytical skills, strategic thinking, able to contribute simpler and faster solutions and always puts customer at the center of decision making and day-to-day operation

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.