Provide hands-on operational support for large-scale Linux HPC environments, troubleshooting complex infrastructure, automating recurring tasks, maintaining reliability, and supporting compute, storage, networking, and research workloads.

What You'll Do:

1. Provide front-line operational support across 24/7 Linux HPC environments.
2. Troubleshoot compute, storage, networking, and interconnect issues.
3. Respond rapidly to infrastructure alerts and problem reports.
4. Develop automation for diagnostics, troubleshooting, and recurring tasks.
5. Monitor system performance, reliability, and infrastructure health.
6. Support global infrastructure projects and production environments.

Your responsibilities will include:

1. Support HPC compute, storage, and high-performance network infrastructure.
2. Troubleshoot parallel filesystems, batch schedulers, and RDMA fabrics.
3. Diagnose complex production issues and perform root cause analysis.
4. Write code using Go, Python, C, or similar languages.
5. Develop tools for operational automation and system monitoring.
6. Manage the complete lifecycle of technical incidents and problems.
7. Participate in maintenance operations, including scheduled evening and weekend windows.
8. Collaborate with engineering teams and external technology vendors.
9. Maintain comprehensive systems and user documentation.
10. Participate in an operational on-call rotation.

Why Join Us:

1. Work hands-on with sophisticated, large-scale HPC infrastructure.
2. Solve challenging and unpredictable operational problems every day.
3. Gain exposure to compute, storage, networking, and automation technologies.
4. Contribute to global infrastructure projects and production environments.
5. Work closely with technical teams supporting demanding research workloads.
6. Build expertise across a diverse and constantly evolving technology landscape.

About You:

1. 2+ years of professional Linux systems experience.
2. Strong programming or scripting skills in Go, Python, C, or similar.
3. Genuine interest in hands-on operational engineering.
4. HPC experience is advantageous but not essential.
5. Strong troubleshooting and root cause analysis capabilities.
6. Excellent verbal and written communication skills.
7. Comfortable managing multiple projects and competing priorities.
8. Strong collaboration skills and a sense of urgency.
9. Willing to participate in evening, weekend, and on-call support.
10. Reliable, adaptable, and comfortable working in a fast-paced environment.