• 1 year renewable contract w/ permanent conversion
• Drive business & UIUX requirements, Review User Journey Design

About Our Client

Our client is a large organization within the banking industry. The company is committed to delivering innovative digital solutions and maintaining its reputation as a market leader.

Job Description

• Own the end-to-end requirements process for digital business and customer behavior initiatives.
• Collaborate with Digital and Business Product Owners through design thinking to define high-level business requirements and map customer journeys, leveraging market and customer insights.
• Lead business and UI/UX requirements refinement with investment product teams and key stakeholders, ensuring alignment and management feedback.
• Develop business epics and user stories with clear acceptance criteria, securing stakeholder and risk approvals within agreed timelines.
• Ensure digital deliverables meet business objectives and are ready for customer release by supporting in-sprint testing, UAT, and live validation.
• Conduct impact analysis and technical feasibility studies for customer journeys to inform front-end and back-end solution design.
• Review user journey designs and content prepared by the UI/UX team with stakeholders.
• Facilitate collaboration across disciplines, including Product Owners, Scrum Masters, Designers, Tech Leads, Engineers, and QA teams.
• Identify risks, issues, and dependencies, and propose mitigation strategies or escalate as needed.
• Partner with Investment Product, Marketing, and Digital Commercialization teams to develop communication plans for new product launches or major system enhancements.

The Successful Applicant

• Strong analytical and problem-solving skills with exceptional attention to detail and ability to deliver results.
• Minimum 3 years' experience in requirements management for digital transformation projects within banking.
• Solid understanding of digital investment applications and servicing journeys (highly preferred).
• Excellent communication skills (written and verbal) to manage risks and escalate critical issues effectively.
• Deep knowledge of design thinking, customer-centric design, Agile methodologies, and best practices.
• Ability to balance risk, effort, and benefits to optimize cost-effectiveness and customer experience.
• Creative, proactive mindset with a focus on removing blockers and achieving goals.
• Comfortable embracing new technologies and challenges outside your comfort zone.
• Proficiency in tools such as JIRA, Confluence, and Microsoft Teams for daily collaboration.
• Strong negotiation and relationship management skills to align diverse stakeholders with competing priorities.

What's on Offer

• 15 annual leave days to support work-life balance.
• Opportunity to work within a reputable financial services organization
• Engagement in innovative digital projects within the digital department.