Job Description

We are seeking an experienced and highly analytical OpEx & Workforce Planning Lead to drive financial management, workforce planning, and operating expense governance for a large organization of 1,000+ colleagues.

This role will serve as a key partner to senior leadership, providing clear visibility into headcount, compensation and benefits (S&B), non-S&B expenses, vendor spend, and overall budget performance. The successful candidate will combine strong financial discipline with an ability to simplify complex data, improve processes, identify
efficiencies, and translate insights into actionable recommendations for leadership.

Responsibilities

• Own end-to-end headcount tracking and reporting for an organization of 1,000+
  colleagues.
• Maintain accurate views of actual, forecasted, and budgeted headcount, including
  hires, attrition, vacancies, and other workforce movements.
• Develop forward-looking workforce insights to support resource allocation and
  planning decisions.
• Manage and track operating expenses across S&B and non-S&B budget lines,
  providing clear visibility into actuals, forecasts, and plan.
• Identify and drive opportunities to improve cost efficiency while supporting
  business priorities.
• Oversee vendor spend, contract commitments, renewals, and associated financial
  governance.
• Translate complex financial and workforce data into concise executive-level
  reporting.
• Highlight material variances, trends, risks, opportunities, and recommended
  actions.
• Support leadership reviews, planning cycles, and strategic decision-making with
  data-driven analysis.

Qualifications

Success in this role will be measured not simply by the accuracy of reporting, but by the ability to create transparency, anticipate financial risks, improve decision-making, and drive measurable efficiencies across the organization.

• Signifi cant experience in financial planning & analysis, procure to pay, contracting,business management, workforce planning, or a related discipline
• Demonstrated experience managing budgets and fi nancial reporting within a large,complex organization.
• Experience managing or providing fi nancial oversight of vendors and contracts.
  Track record of improving reporting processes through automation,standardization, and stronger controls.
• Ability to communicate complex financial information clearly and succinctly tosenior executives.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.