Job Description

We are looking for an experienced Senior Functional Consultant with good knowledge in Icertis Contract Lifecycle Management (ICI). The ideal candidate will have strong interest & background in IT Applications Analysis, Configuration & Implementation, including ability to learn quickly the underlying business processes and the Contract Management System (Icertis CMS) from the inside out. Should have hands-on experience in end-to-end implementations, system configuration, and post go-live support.

The primary purpose of the position is to provide CMS Functional Support to the business, in the implementation of Icertis CLM.

Responsibilities

• Configure and manage contract types and related workflows in Icertis CLM
• Design and implement template configurations as per business requirements
• Handle legacy data upload/migration activities
• Provide post-go-live support, including enhancements and issue resolution
• Work on enhancements for existing live projects
• Ensure adherence to SLAs and timely delivery of tasks
• Participate in the QA, UAT, User training and post-implementation support with business stakeholders, for new and improved CMS features & functionalities.

Qualifications

• Bachelor's degree in technology or equivalent work experience
• Icertis Certification of administration and functional professional
• Good understanding of SLA-driven delivery models
• Strong communication skill
• Ability to work in fast paced, complex Business & IT environments
• Well-rounded individual possessing a high degree of initiative
• Proactive person willing to accept responsibility with very little hand-holding
• Demonstrated proficiency in interpersonal and communication skills including oral and written English.
• 4-5 years of overall experience in Functional Consulting
• Minimum 3 years of hands-on experience in Icertis CLM
• Strong understanding of contract lifecycle processes
• Experience in:
  
  • Contract Type Configuration
  • Template Configuration
  • Data Migration / Legacy Upload
  • Post Go-Live Support & Enhancements
• Must have worked on at least 3 end-to-end Icertis implementations
• Exposure to integration concepts (nice to have)

Previous Work Experience:

Other:

• Must be able to work in high-pressure environment, either independently or as part of a team
• Flexibility in work schedule according to project and business needs
• Flexibility and ability to deal with change
• Ability to travel as needed (< 25%)
• Perform other duties as assigned.