Location: Malaysia

Job Title: SAP BI Data Analyst/Consultant

Position Type: Permanent

Employment Type: Full time

Key Responsibilities:

SAP SD Support & Operations

• Provide level 1 / level 2 functional support for SAP BI reporting
• Analyze and resolve SAP incidents and user issues within agreed SLAs.
• Support daily operational activities (Incident), assist in data/report validation, basic troubleshooting, and testing.

Change & Enhancement Support

• Support minor SAP change requests and enhancements.
• Assist in design, development, and delivery of the SAP BI reporting request.
• Participate in unit testing and user acceptance testing (UAT).
• Support documentation of report designs, test cases, and work instructions.

Collaboration & Communication

• Work closely with business users, SAP functional experts, and technical teams.
• Support clear communication between business and IT.
• Participate in team meetings and knowledge-sharing sessions.

Documentation & Process Compliance

• Maintain up-to-date reporting documentation.
• Follow defined SAP governance, change, and incident management processes.
• Ensure audit and compliance requirements are met.

Qualifications:

SAP BI Knowledge

• SAP BW/4HANA modeling (InfoProviders, Composite Providers, Queries)
• SAP HANA modeling (Calculation Views, CDS Views)
• SAP Analytics Cloud (SAC) (Administration, Dashboards)
• SAP Analysis for Office (AFO) for advanced reporting
• Exposure to data integration tools, SQL, or ABAP
• Understanding of data warehousing concepts and data architecture

Soft Skills

• Good analytical and problem-solving skills.
• Clear communication skills (verbal and written).
• Ability to work in a global / multi-country team.

Desirable Skills (Bonus Points):

• Exposure to SAP S/4HANA.
• Experience working in a support or application management environment.
• Expertise in ABAP specifically CDS Views.

About Cognizant :

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.