Collection Specialist with German

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Day-to-day responsibilities

• you create MS Excel reports according to our needs and effectively set priorities to achieve best cash collection results
• you trigger and supervise the automated processes and tasks done by robots
• you contact customers regarding unpaid invoices and payments and provide explanation if debt
• maintain excellent customer relationships
• cooperate with Key Account Managers and Accounting Team to ensure best service quality
• you process the handover to external debt collection agency and write-offs
• you support the reconciliation of customers' accounts
• participate in process improvements and new initiatives

Who are we looking for

• Well organized individual with great eye on details
• Proactive approach and strong orientation on result
• Analytical mindset
• Eager to learn new things and take over ownership
• Excellent communication skills and focus on customers
• Good command of English and German

Perks & Benefits

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

#LI-WJ1

Information at a Glance