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AVP/VP, KYC & Client Lifecycle Management Project Manager - SMBC

Sumitomo Mitsui Banking Corporation Singapour
Mise en ligne il y a 7 jours CDI Competitive

AVP/VP, KYC & Client Lifecycle Management Project Manager - SMBC

Sumitomo Mitsui Banking Corporation Singapour
Responsibilities
  • Engage with Front Office, Operations and branch users across APAC to elicit, review and document business requirements for KYC and Client Lifecycle Management initiatives.
  • Analyse current and target-state business and operational processes and identify opportunities for process improvement.
  • Facilitate workshops with users and relevant stakeholders to validate business requirements, process designs and change requests.
  • Lead or support KYC and AML projects and initiatives, including the management of objectives, deliverables, risks, issues and dependencies.
  • Collaborate with Technology Business Analysts and project teams to ensure that business requirements are clearly understood, accurately documented and appropriately delivered.
  • Coordinate and support user acceptance testing and production verification for KYC and Client Lifecycle Management system enhancements.
  • Support the implementation of the Global Client Lifecycle Management project across APAC branches and follow up with Technology teams on project-related issues and defects.
  • Provide regular project updates to key stakeholders and senior management, including progress, key risks, issues and required follow-up actions.
  • Prepare user training materials, communications and implementation guidance, and support training for users across APAC branches.
Requirements
  • Bachelor's degree with at least 8 years of relevant professional experience. Candidates with less experience may be considered at AVP level.
  • Experience working in a global financial institution or professional services firm.
  • Strong project management, analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to work effectively with stakeholders across different organizational levels and locations.
  • Ability to work under pressure and manage ambiguity.
  • Experience in KYC, AML, Client Lifecycle Management or related regulatory initiatives is desirable.
  • Experience in system implementation, user acceptance testing, business process transformation or gap assessment is desirable.
Référence  1441641233
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