About The Role

Help Shape the Future of Legal Services at ARAG

Are you curious about what customers will need next? Do you enjoy turning insights into ideas, and ideas into propositions that deliver real value?

We're looking for a Proposition Manager to join our growing Propositions team and help shape the future of ARAG's products, services and customer experiences. You'll work at the heart of the business, bringing together customer insight, commercial thinking and innovation to create propositions that drive growth and make a genuine difference to people's lives.

What You'll Be Doing

• Developing new propositions and enhancing existing ones
• Turning customer, market and partner insights into compelling business cases
• Working with business partners and internal teams to co-create innovative solutions
• Improving customer journeys and delivering better outcomes
• Spotting market trends, emerging opportunities and future customer needs
• Helping shape and continuously improve our New Product Development process
• Ensuring propositions meet Consumer Duty requirements and deliver fair value to customers

About You

Key experience needed:

• Experience in developing and managing propositions, including both new product development and enhancement of existing offerings.
• Strong understanding of customer-centric design principles and methods to enhance customer experience.
• Proven ability to build insight-driven business cases that support revenue growth and strategic objectives

We're less interested in job titles and more interested in people who can:

• Think strategically and act commercially
• Turn complex ideas into simple, compelling propositions
• Build strong relationships and influence stakeholders
• Bring curiosity, creativity and fresh thinking
• Use insight and evidence to support decision-making
• Balance innovation with customer and regulatory expectations
• Thrive in a collaborative, fast-moving environment

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It's our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it's the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we're committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.