Job Description

As a Security Operations Associate in Cybersecurity & Tech Controls, Vulnerabilities Management Team, you will be a key member of the EMEA team, as part of a follow-the-sun global team. You will work directly with Line of Business Application Teams, Subject Matter Experts, Production Management Teams, Product Owners, Senior Technology Management, External Vendors and Risk and Control functions. You'll be on the front lines of managing vulnerabilities by making critical decisions on the inherent risk to the infrastructure or the application itself and thus the risk to the firm clients & customers. You will be working with a highly-motivated team laser-focused on analyzing, scoping, developing and delivering solutions built to stop adversaries and strengthen our security posture. Your research and work will ensure stability and resiliency of our current technology products, emerging technology and our vast application estate. Working in tandem with various internal teams both in Cyber and various Line of Business partners, as well as technologists and innovators across our global network, by leading the positive actions that will stop adversaries and strengthen customer's confidence.

Job responsibilities

• Review new vulnerabilities published from multiple sources and identify those that may pose risk to the firm.
• Define an accurate risk rating in line with proprietary and industry standard risk rating methodologies.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate security investigation triage and incident reporting, validating outputs and handling operational data according to sensitivity and security requirements.
• Document impacted assets and/or application(s) providing a detailed write up on the risk and exposure posed by vulnerabilities.
• Assess threat actor intelligence, exploit code, and/or conceptual code to determine attack vectors.
• Recommend any risk mitigation factors and define the remediation activity if known.
• Assess security researcher identified vulnerabilities to provide recommendations on remediation and identify additional risk
• Leverage AI tools to accelerate the triage and assessment of vulnerabilities, as well as improve the process workflow and documentation quality.
• Drive global teams' daily workflows through case-load analysis and prioritization, while serving as the technical lead and representative on major incidents impacting the Vulnerability Management space.
• Demonstrate the ability to develop and form strong working relationships with the partnering Cybersecurity Operations functions and key technology leaders in the region.
• Drives reuse-first adoption of AI-assisted workflows to enhance threat detection and response processes, ensuring outputs are validated and aligned to security, resiliency, and auditability expectations.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
• 3+ years' experience in a Cyber Operations/Vulnerability Management role with a strong knowledge of operational processes supporting Vulnerability Management and the wider Security Operations Centre; with the ability to demonstrate comprehension of the end-to-end Vulnerability Management workflow (to include industry standards such as CVE, CPE, CVSS).
• Demonstrated experience coordinating Incident Management and/or cyber incident response, including cross-team alignment and clear stakeholder communications.
• Strong and broad understanding of Cyber Security Controls (Physical, Logical, Processes and Procedures).
• Strong and broad understanding of leading vendor products/applications e.g., Oracle [Java], VMWare, F5, Citrix, Microsoft; to include product lifecycle & release schedules.
• Strong and broad understanding of open-source software deployment in a large technology estate.
• Strong understanding of cloud (public and private) environments, along with familiarity in cyber vulnerability detection and scanning tools.
• Experience working with data sources using SQL, JSON, APIs, and Splunk, alongside Agile practices, including managing remediation actions through an active backlog and Jira.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support security operations workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted investigation findings and recommendations before implementation, escalating when uncertain and ensuring outcomes align to security and auditability expectations.
• Previous 24 x 7 operations experience.

Preferred qualifications, capabilities, and skills

• Have an aptitude for Vulnerability Research and Exploit Development (either from a professional background or by demonstrating an aptitude e.g. through capture the flag challenges).
• Experience with frontier AI models and the ability to conduct AI assisted vulnerability research.
• Be operationally focused and enjoy working in a dynamic environment, with the day-to-day focus on quick and timely risk reduction activities.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.