Senior Business Analyst




Contract type: Permanent


Location: Alderley Park


Working style: Hybrid 50% home/office based


Closing date: 2nd October 2026



Job Summary



We have an exciting opportunity for a Senior Business Analyst to join Royal London's Group Technology and Change function. In this role, you'll take ownership of analysis activity across large and complex change initiatives, working closely with stakeholders to understand business needs and shape effective solutions that deliver value for our customers and colleagues.




About the role

• Lead business analysis activity for large and/or complex change initiatives, ensuring outcomes are delivered to agreed timescales and quality standards.


• Work collaboratively with stakeholders and delivery teams to investigate operational issues, problems and opportunities.


• Identify effective and efficient solutions through improvements in information, technology, processes or organisational change.


• Define scope, priorities, requirements and benefits with stakeholders, ensuring clear traceability throughout the change lifecycle.


• Use a range of business analysis techniques to elicit, analyse and document requirements, processes and data.


• Model current and future-state scenarios to support decision making and solution design.


• Contribute to the wider Analysis practice by sharing knowledge, ideas and experience with colleagues.


• identify analysis and wider project risks, escalating these appropriately and contributing to project RAID management.

About you

• Strong experience working as a Business Analyst on complex change initiatives, ideally within financial services or another regulated environment.


• Advanced analytical and problem-solving skills, with the ability to understand complex information and translate it into clear business requirements.


• Confident using a variety of business analysis techniques, tools and standards across the full change lifecycle.


• Excellent stakeholder management and communication skills, with the ability to influence decision-making, facilitate discussions and build trusted relationships across business and technology teams.


• Experience analysing processes, data and operating models to identify opportunities for improvement.


• Ability to manage your own workload effectively while supporting colleagues and contributing to a collaborative team environment.


• Knowledge of business analysis specialisms, methods or frameworks, with a commitment to continuous development.

Even if you don't meet every single requirement, we encourage you to apply. We are dedicated to building a diverse and inclusive workplace, and your unique experiences and perspectives could be a great addition to our team.




About Royal London



We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.



Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.



We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.




Inclusion, diversity and belonging



We're an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.