Job Description

Are you ready to explore a world of possibilities?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Enterprise Services comprises multiple functional departments, including Governance and Reporting (ESGR), Client Operations, Asset Services Operations, Custody Clearance & Settlement Operations, Data Solutions, Digital Solutions, and The Resiliency Office, all of which report into the Chief of Enterprise Services. These functions enable the business to optimize delivery for clients, generate efficiencies and resilience, and promote consistency across the business digitization strategy, processes, and end-to-end best practices.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)

The impact you will have in this role :

This role is responsible for supporting a robust control framework and providing Enterprise Services leadership with clear visibility into key governance, risk, control, and reporting activities. The role includes overseeing control management processes, helping ensure adherence to DTCC compliance and regulatory standards, and collaborating with key stakeholders to develop, implement, and sustain a continuous operational improvement plan.

Your Primary Responsibilities :

• Serve as the primary Enterprise Services contact for Process, Risk, and Control (PRC) library governance, ensuring foundational attributes are maintained to a high standard, periodically refreshed to reflect current procedures, and aligned with governance, risk, and compliance objectives.
• Manage the annual refresh of the Enterprise Services control inventory and the quarterly Management Control Testing process as part of the PRC framework, including providing training and guidance to Enterprise Services functions.
• Monitor and evaluate the effectiveness of the Enterprise Services governance and control framework, including reporting mechanisms, to identify opportunities for continuous improvement.
• Lead operational readiness and processing preparedness for key enterprise-wide initiatives, ensuring Enterprise Services is fully equipped to support successful go-live execution within DTCC's program management framework.
• Manage the end-to-end process for Enterprise Services risk incidents, including root cause analysis, follow-up activities, and completion of key action items.
• Participate in the development and execution of Risk and Control Self-Assessments (RCSAs) across all Enterprise Services functions and the processing and operations components of DTCC entities, ensuring inherent and residual risk ratings are appropriately assessed, control effectiveness is accurately evaluated, and supporting documentation and evidence are maintained in accordance with governance standards.
• Develop and deliver impactful risk insights and metrics reporting to Enterprise Services senior management on a monthly, quarterly, and ad hoc basis.
• Build and maintain relationships with cross-functional leaders to reinforce the importance of a strong control environment and ensure ESGR understands the requirements of each Enterprise Services functional department.
• Review, challenge, and support consistent workflow quality control for self-identified issues and issues resulting from risk incidents and risk assessments, including lessons learned and scenario analysis.
• Collaborate with internal and external stakeholders to support the timely delivery of recommendations and alignment with organizational governance and reporting best practices.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Bachelor's degree preferred or equivalent experience

Talents Needed For Success:

• Minimum of 5 years of relevant experience in governance, risk management, controls, operations, or a related discipline.
• Bachelor's degree preferred or equivalent professional experience.
• Demonstrated risk and control mindset, with the ability to identify, assess, and support mitigation of operational, governance, and compliance risks.
• AI and Digital mindset (key differentiator)
• Excellent verbal and written communication skills, with the ability to clearly translate technical, risk, control, and business concepts for a range of audiences.
• Proactive approach to identifying issues, anticipating risks, and developing effective, practical solutions.
• Strong analytical skills, with the ability to leverage data to identify trends, insights, and opportunities for improvement.
• Detail-oriented, with a high degree of accuracy, consistency, and precision in execution.
• Demonstrates strong ethical standards, sound judgment, and personal integrity.
• Collaborative and relationship-oriented, with the ability to build trust and foster strong partnerships across the organization.
• Adaptable and resilient, with the ability to respond effectively to change in a dynamic environment.

We offer top class training and development for you to be an asset in our organization!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

About the Team

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.

These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.