About The Role



ARAG Law are seeking an Associate to join our growing Contract Disputes team within our Volume Litigation Department. As part of the Wider ARAG UK Group, which includes our market-leading Legal Expenses Insurance provision, ARAG Law enjoys a steady stream of varied and interesting work into the firm.



This role is for a fixed term 12-month contract and will be based out of our Bristol office on a hybrid basis.



As an Associate in the Contract Disputes team, you will be responsible for managing a case load in your area of expertise. You will have experience managing cases in a commercial manner either through the courts and litigation or the use of mediation and other ADR techniques.




Key Responsibilities include:

• Managing a caseload of cases in line with expectations ensuring disputes are resolved in a commercial manner via courts, mediation or ADR techniques.


• Ensure cases are managed in a cost effective manner by maintaining grip on cost at all times.


• Drive a culture of effective and efficient case handling, whilst maintaining a focus on the good customer outcome for each individual client;


• Working with others to deliver on SLA's, KPI's, financial and performance targets as set by the Head of Department to drive efficiency, performance, billing and throughput within the team.


• Utilise management information and work closely with other members of the team to achieve the departmental objectives;


• Ensure the early assessment of the prospects of success of each claim and that the claim is handled throughout in accordance with the requirements of our client's legal expenses insurance policy.


• Share knowledge and best practice with team members and support junior employees in their development.


• Support any change activities in your area.


• Review existing processes and, where appropriate, make recommendations for improvement;

About You

• Experience and knowledge of contract law and civil procedure is essential, including experience of running Fast Track value cases


• Articulate and confident in client care with an ability to embrace a changing environment in a new kind of law firm


• Excellent client care skills


• Ability to act on their own initiative and knowing when to seek assistance


• Competent at adapting style to communication need


• Familiar with SRA standards and obligations

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.




About The Company



ARAG UK helps businesses and individuals gain access to justice, and it's our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.



Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.



We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;

• Personal Injury


• Litigation & Dispute Management


• Employment


• Business & Commercial

We believe these are exciting times for ARAG Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.



You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).



By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.



If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.