Responsibilities

• Provide end-user support for desktop, laptop, mobile, and collaboration technologies
• Build, deploy, upgrade, and maintain Windows endpoints and related infrastructure
• Manage user onboarding, access permissions, and endpoint provisioning
• Troubleshoot hardware, software, and operating system issues
• Automate administrative tasks using PowerShell and other scripting tools
• Support meeting room technologies and workplace productivity solutions
• Research and recommend new technologies to improve operational efficiency

Qualifications

• 2+ years of experience with SCCM, MECM, Intune, or similar endpoint management platforms
• Strong knowledge of Windows desktop administration and Group Policy
• Experience with software packaging, deployment, and patch management
• PowerShell scripting experience
• Familiarity with Active Directory and mobile device management
• Strong troubleshooting and problem-solving skills
• Ability to work independently and manage multiple priorities

Preferred

• Intune administration experience
• Experience supporting macOS and/or Linux environments
• Exposure to Windows Server administration
• Additional scripting or programming experience