Position Summary and Objective

We are the middle office of first line of defense in Retail Banking, managing and mitigating non- credit risks within the business units. The position is required to

• Conduct thematic review of operational procedures to remediate AML/ operational and compliance risk across channels and products
• Assist in suggesting practical measures on operational risk control as per risk framework
• Support feedback collection from key stakeholders and ensure executable remediation measure

Job Responsibilities:

• Participate in cross- departmental projects, coordinate with subject matter experts within the department and external business units, provide effective recommendation and follow-up work on projects, progress monitoring and report the project status to senior management timely.
• Perform document review and gap analysis. Translate findings into actionable insights with thorough study on current operational procedures, key risk controls and frontline pain points.
• Establish insights on compliance requirement & audit findings; keep abreast of latest requirement changes from regulators and headquarter; develop gap analysis and recommend changes in operation procedure if needed.
• Provide operational risk advices or assessment to requests relating to new services/ products, ensure control measures meet regulatory requirements, compile gap analysis reports, guidelines and SOP.
• Develop digital journey and translate them into process re-engineering and system enhancement opportunities; analyze the feasibility of process optimization from the perspective of customers and frontlines.
• Support ad hoc projects as required.

Requirements:

• Degree holder or above, preferably in Business, Law or Risk Management;•
• 3-5 years' working experience in product, channel, risk management, risk consulting in financial sector;
• Prior exposure to document review or process audit preferred;
• Fair understanding of product, process and channel management in consumer banking.
• Sound knowledge of relevant laws and local regulatory requirements to bank, experience in supporting risk management for Southeast Asia market preferred;
• Proficiency in both spoken and written English and Chinese. Excellent communication and presentation skills;
• Solid experience in Risk Control or similar Professional qualification* is preferred.

* with Certified Internal Audit / ECF on Operational Risk Management /Co mpliance /(AML/CFT)/ Fintech/Green and Sustainable Finance, etc. would be an advantage ; Design Thinking; Transformation/ Project/ Change Management; Quality Management etc. Holder of ECF(ORM) and other Professional qualifications is preferred. The Bank provides support on continuing development where required.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .