Job Description

The Colleague Experience Group (formerly HR) is focused on providing a great colleague experience every day. Our mission is to obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. Within CEG, the Colleague Services (CS) organization plays a critical role in providing outstanding services, capabilities, data, and insights to enable that great colleague experience.

The Oracle HCM Technical Lead will report to the Director of Digital Product Solution Design. As part of this team, you will drive the design, development, and delivery of Oracle HCM Cloud technical solutions. The role is primarily focused on Oracle HCM reporting (BI Publisher, OTBI, HCM Extracts), AI Agents, REST API development, and Oracle Visual Builder Studio (VBS/VB Studio). The ideal candidate will provide hands-on technical leadership, mentor the development team, collaborate with functional and business stakeholders, and ensure the delivery of scalable, secure, and high-quality solutions.

Responsibilities

• Lead the design, development, and implementation of Oracle HCM Cloud technical solutions.
• Develop and optimize BI Publisher reports, OTBI analyses, HCM Extracts, AI Agents, REST API , and VBS business rules.
• Collaborate with functional teams, architects, and business stakeholders to translate requirements into technical solutions.
• Lead code reviews, establish development standards, and mentor team members.
• Support Oracle Integration Cloud (OIC) integrations, CI/CD processes, and release management.
• Troubleshoot technical issues, ensure solution quality, performance, security, and maintain comprehensive technical documentation.

Qualifications

• 8+ years of IT experience with at least 5+ years of hands-on Oracle HCM Cloud technical development.
• Strong expertise in:
  • BI Publisher
  • OTBI
  • HCM Extracts
  • Fast Formula (preferred)
  • Oracle HCM REST APIs
  • Oracle AI Agents / Oracle AI capabilities
  • Oracle Visual Builder Business rules.
• Experience with Oracle Integration Cloud (OIC) integrations.
• Strong understanding of Oracle HCM Cloud data model and security framework.
• Experience with Git, CI/CD pipelines, and DevOps practices within Oracle Visual Builder Studio.
• Strong SQL, XML, JSON, and web services (REST/SOAP) knowledge.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication and stakeholder management skills.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.