Litigated File Handler




Department: Legal




Employment Type: Permanent - Full Time




Location: Birmingham




Description




Primary Responsibility: Manage a caseload of predominantly litigated NIHL claims within a supportive team environment.




Objective: Progress claims using effective strategies to achieve desired client outcomes and maintain profitability.




Requirements: Prior experience handling NIHL claims and the ability to manage a litigated caseload.




Key Responsibilities




Document Review and Report Preparation

• Ensure accuracy and completeness in all document reviews and reports.

Disclosure Management

• Handle sensitive information with integrity and discretion.

Evidence Review

• Analyze medical and personnel records thoroughly.

Conducting Investigations

• Obtain comprehensive witness statements and interact with Insured individuals.

Instructing Counsel and Experts

• Provide detailed instructions to legal and expert personnel.

Research and General Drafting

• Conduct thorough research and produce high-quality draft documents.

Attending Conferences and Trials

• Be present and contribute effectively during conferences and trials.

Routine Correspondence

• Manage and respond to everyday communications promptly.

Court Appointments

• Attend and represent at court appointments as required.

Liaising with Insurers and Insureds

• Maintain clear and consistent communication with insurers and insured individuals.

Adherence to Court Timetables

• Ensure all deadlines and schedules are met.

Compliance with SRA Standards & Regulations

• Uphold professional standards and regulatory compliance.

Upholding Keoghs Values

• Embody the core values and principles of Keoghs in all tasks.

Working Hours

• 35 hours per week: Monday - Friday, 9am-5pm


• Flexible office location: Between Bolton & Birmingham

Skills, Knowledge & Expertise

• Technical Proficiency: Expert in handling disease cases, with a focus on NIHL.


• Effective Negotiation: Strong negotiator, adept at reaching favorable outcomes


• Initiative: Ability to use own initiative to solve problems and make decisions.


• Flexibility: Adaptable to various tasks and situations


• Communication Skills: Excellent listening and verbal communication skills.


• Attention to Detail: Maintain concentration and meticulous attention to detail.


• Self-Organization: Capable of organizing and prioritizing tasks independently.


• Work Under Pressure: Thrive in high-pressure environments and meet targets.


• Enthusiasm and Hard Work: Demonstrates enthusiasm and a strong work ethic.


• IT Skills: Proficient in using IT tools and technologies

Job Benefits

• Davies Incentive Plan


• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)


• Simply Health Care Cash Plan


• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing


• Death In Service - after 1 years' service


• Pension Contribution based 5% Employee / 3% Employer


• Cycle to Work Scheme*


• Tech Scheme*


• Season Ticket Loan*


• Gym Flex*


• Access to Online Discount Sites


• Discounted Gourmet Society Membership


• Discounted Tickets for Merlin Attractions nationwide


• Discounts at local retail outlets

*after successfully completing probation