Are you ready to write your next chapter?



Make your mark at one of the biggest names in payments. We're looking for a Technical Lead to join our ever evolving Operations team and help us unleash the potential of every business.




What you'll own as the Tech Lead:

• Act as the primary escalation point for complex queries, taking ownership through investigation, resolution, and stakeholder communication.


• Support incident management activities and ensure effective communication during major incidents.


• Complete daily data uploads and identify opportunities for automation and process improvement.


• Prepare, review, and validate journal entries in accordance with financial control requirements.


• Perform root-cause analysis on reconciliation discrepancies and provide accurate management information and reporting.


• Investigate and resolve aged outstanding items, partnering with stakeholders to drive timely resolution.


• Execute daily, weekly, and monthly reconciliations and quality assurance checks in line with SOX compliance standards.


• Manage month-end close activities, including balance sheet reconciliations and ARCS submissions.


• Produce monthly aged break reviews, reports, and operational performance updates.


• Take ownership of audit-related activities, ensuring actions are completed accurately and within agreed timelines.


• Lead continuous improvement initiatives and small-scale projects to enhance efficiency, controls, and service delivery.


• Maintain training and accreditation records, ensuring team compliance and capability development.


• Deliver training, coaching, and knowledge transfer to team members, supporting ongoing development and process excellence.

What you'll bring:

• Strong analytical and numerical skills.


• Good understanding of accounting principles.


• Advanced Excel skills.


• Knowledge of WPAP and Worldpay products.


• Excellent problem-solving and root-cause analysis capabilities.


• Strong communication and stakeholder management skills.


• Ability to manage multiple priorities and meet deadlines.


• High attention to detail with a proactive approach to identifying issues and anomalies.


• Adaptable and able to work effectively in a fast-paced, changing environment.

Added bonus if you have:

• Gained some experience of implementing process improvement initiatives.

About the team



To learn more about our winning teams, check out our world-class teams that own it every day.




What makes a Worldpayer



What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.



Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.



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