Interim O2C Lead Manager | Finance Operations Transformation
📍 Newcastle Upon Tyne
⏳ Immediate Start Preferred
We're supporting a large-scale finance transformation programme and are seeking an experienced Order-to-Cash (O2C) Leader to oversee a high-performing finance operations function during a period of significant change.
This is an operational leadership role focused on ensuring service excellence, driving performance, strengthening controls, and delivering continuous improvement across the O2C lifecycle.
Key Responsibilities
- Lead and develop operational teams across Accounts Receivable, Credit Control, Collections, Billing and Cash Application.
- Drive improvements in cash collection, aged debt, working capital and overall O2C performance.
- Monitor and improve key service metrics, KPIs and operational controls.
- Partner with Finance, Commercial, Customer Operations and Shared Services stakeholders to resolve issues and drive performance.
- Identify opportunities for process improvement, automation and standardisation.
- Support the business through ongoing transformation activities whilst maintaining strong day-to-day operational delivery.
- Coach, develop and motivate team members within a fast-paced environment.
We're Interested in Speaking With Professionals Who Have
✅ Leadership experience within O2C, Accounts Receivable, Credit Control or Collections functions
✅ Experience managing operational teams and performance metrics
✅ Strong understanding of working capital, cash collection and receivables management
✅ Experience driving process improvements and operational efficiencies
✅ Exposure to ERP systems such as SAP, Oracle, Dynamics 365 or similar platforms
✅ Excellent stakeholder management skills across Finance and wider business functions
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