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Senior Staff Forward Deployed Engineer

Q2 Software, Inc. Austin, USA
Gepostet vor 4 Tagen Festanstellung Competitive

Senior Staff Forward Deployed Engineer

Q2 Software, Inc. Austin, USA
Senior Staff Forward Deployed Engineer

As passionate about our people as we are about our mission.




Why Join Q2?



Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers.




What Makes Q2 Special?



Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week-featuring learning, community service, and culture-building experiences-we create opportunities to connect, grow, and make an impact.




SUMMARY

We are seeking a Senior Forward Deployed Engineer (FDE) to partner with our largest and most complex financial institution customers. In this role, you will work directly with banks and regulated enterprises to design, implement, and deploy secure, scalable solutions in production environments.

You will operate at the intersection of engineering, product, compliance, and customer delivery-translating regulatory, security, operational, and business requirements into high-quality technical implementations. Beyond deployments, you will help shape and build product capabilities that solve critical financial institution business problems, ensuring our platform evolves to meet real-world enterprise needs.

This role requires strong technical depth, comfort navigating regulated environments, product thinking, and the ability to build trust with senior technical and business stakeholders.




RESPONSIBILITIES

Embed with enterprise financial institution customers during discovery, design, implementation, and go-live

Translate regulatory, security, compliance, and business requirements (e.g., SOC 2, PCI, FFIEC, GLBA) into technical designs and deployment plans

Partner with customers to deeply understand their operational and strategic business challenges, and design solutions that drive measurable outcomes

Design and build secure integrations using APIs, event-driven systems, and data pipelines

Contribute production-grade code and reusable components that evolve into core product capabilities

Implement solutions that meet performance, resiliency, auditability, and availability standards

Serve as technical lead for customer deployments, including architecture reviews and risk assessments

Collaborate closely with product, platform, security, and compliance teams to influence roadmap and prioritize features based on customer needs

Identify systemic gaps across deployments and convert them into scalable product enhancements

Troubleshoot complex issues across application, infrastructure, data, and security layers

Develop reusable reference architectures, deployment patterns, and best practices for regulated environments

Travel requirement ~ 40/50% to customer sites


EXPERIENCE AND KNOWLEDGE

Typically requires a Bachelor's degree in (relevant degree) and a minimum of 12 years of related experience; or an advanced degree with 8+ years of experience; or equivalent related work experience.



This position requires fluent written and oral communication in English.



Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.




Health & Wellness



  • Hybrid Work Opportunities

  • Flexible Time Off

  • Career Development & Mentoring Programs

  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

  • Community Volunteering & Company Philanthropy Programs

  • Employee Peer Recognition Programs - "You Earned it"



Click here to find out more about the benefits we offer.




Our Culture & Commitment:



We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community.



We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.



Applicants in California or Washington State may not be exempt from federal and state overtime requirements

Job ID  REQ-12766
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